fix problems on Genuin [iphone]

—— Run into issues on Genuin? Get help pending when official support gets back to you!

Genuin

Info:

company: Genuin Inc

: https://begenuin.com

: begenuin.com

Chat with our AI-based Genuin Support

🛠️ Common Genuin Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Genuin freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If Genuin allows for downloading specific content, look for a download option next to the media you wan... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, search for Genuin, and check if there is an update available. Updating can fix bugs that cause crash... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app's FAQ section or user forums for common issues and solutions. Many users share their experiences... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Genuin. Ensure that notifications are enabled and that the alert style is s... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Genuin. If not, consider upgrading your device or using... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout better. This can help you navigate more... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have overlooked. OR 2. Prov... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Genuin to save battery life. OR 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.8%

Bad experience

18.2%

Neutral

0.0%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Genuin collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics