fix problems on CNB Bank Go [iphone]

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—— Run into issues on CNB Bank Go? Get help pending when official support gets back to you!

CNB Bank goMobile
Info:
company: CNB Bank
: http://www.cnbbank.bank
: www.cnbbank.bank
Chat with our AI-based CNB Bank go Support
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Network issue

Frequent connection errors

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and cellular... ⇲
 
Glitches issue

Outdated and glitchy navigation

Fix: 1. Update the app: Go to the App Store, search for CNB Bank goMobile, and check if an update is available. Updating can fix bugs and improve... ⇲
 
Slow issue

Slow load times

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away any apps running in the... ⇲
 
Freezing issue

CNB Bank go freezes on login

Fix: 1. Ensure correct login credentials: Double-check your username and password for accuracy. If you have forgotten your password, use the 'For... ⇲
 
Crashes issue

Kicks users out frequently

Fix: 1. Check for app updates: Ensure you have the latest version of the app installed, as updates often fix stability issues. OR 2. Reinstall... ⇲
 
Login issue

Fingerprint and Face ID issues

Fix: 1. Re-enable biometric authentication: Go to Settings > CNB Bank goMobile and toggle off and then back on the Face ID or Touch ID option to... ⇲

Inconsistent password recognition

Fix: 1. Reset your password: If you are having trouble with password recognition, use the 'Forgot Password' feature to reset it and create a new... ⇲
 
UI issue

Mobile deposit missing from menu

Fix: 1. Update the app: Ensure you are using the latest version of the app, as features may be added or fixed in updates. OR 2. Check account... ⇲
 
Updates issue

CNB Bank go often shows 'under maintenance'

Fix: 1. Check for scheduled maintenance: Visit the bank's website or social media pages for announcements regarding maintenance schedules. OR... ⇲
 
Loading issue

Loading screen hangs indefinitely

Fix: 1. Restart the app: Force close the app and reopen it to see if it resolves the loading issue. OR 2. Clear app cache: Offload the app fro... ⇲
 
Support issue

Poor customer support communication

Fix: 1. Use alternative contact methods: If phone support is lacking, try reaching out via email or through the bank's website chat feature for a... ⇲
 
Compatibility issue

CNB Bank go does not function on certain devices

Fix: 1. Check device compatibility: Ensure your device meets the app's minimum requirements listed in the App Store description. OR 2. Update... ⇲

CNB Bank go lacks optimization for mobile OS

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates often include optimizations for better performance. OR 2. Cl... ⇲
 
Payments issue

Limited transfer limits

Fix: 1. Review transfer limits: Check the app or your account settings to understand the limits and see if there are options to increase them.... ⇲
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 what users are saying
Good experience
96.4%

Neutral
1.9%

Bad experience
1.7%

~ from our NLP analysis of 1,962 combined software ratings.

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 Private Data CNB Bank go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics