fix problems on Native Camp [iphone]

—— Run into issues on Native Camp? Get help pending when official support gets back to you!

Native Camp

Info:

company: Native Camp

: http://nativecamp.net

Chat with our AI-based Native Camp Support

🛠️ Common Native Camp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Schedule is not synchronized

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent the app from syncing properly. If the connection is sta... ⇲

Cannot see booked classes

Fix: Ensure that you are logged into the correct account associated with your teaching profile. Sometimes, users may accidentally log into a stud... ⇲

Payments issue

Low payment for teachers

Fix: Review the payment structure outlined in the app or website. If you believe your payment is lower than expected, consider adjusting your tea... ⇲

No earnings after multiple lessons

Fix: Double-check your payment settings in the app to ensure that your payment information is correctly entered and verified. Sometimes, issues w... ⇲

Unfair payment rules

Fix: Review the payment rules and guidelines provided in the app. Understanding the criteria for payment can help you navigate the system better... ⇲

Account issue

Account deactivation due to single complaint

Fix: Familiarize yourself with the platform's guidelines and best practices to avoid complaints. Ensure that you are providing quality lessons an... ⇲

Settings issue

Schedule shows Japan Time only

Fix: Check the app settings for a time zone option. If available, change the time zone to your local time zone to better align your schedule with... ⇲

Network issue

Website and app access issues

Fix: Clear your browser cache if you are accessing the website. For the app, try uninstalling and reinstalling it to resolve any access issues. E... ⇲

Bugs issue

Native Camp opens student version instead of teacher version

Fix: Log out of the app and ensure you are logging back in with the correct credentials associated with your teacher account. This should redirec... ⇲

Freezing issue

Frequent app freezes

Fix: Close any background applications that may be consuming resources on your device. This can help improve the app's performance and reduce fre... ⇲

Audio issue

Audio in materials does not play

Fix: Check your device's volume settings and ensure that the app is not muted. Sometimes, audio issues can be as simple as the device being on si... ⇲

Customization issue

Excessive unnecessary features

Fix: Explore the app settings to see if there are options to customize your interface or hide features that you do not use. This can help streaml... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

2.7%

Neutral

2.6%

~ from our NLP analysis of 1,434 combined software ratings.

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Private Data Native Camp collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics