fix problems on SHARE Rewards [iphone]

—— Run into issues on SHARE Rewards? Get help pending when official support gets back to you!

SHARE Rewards

Info:

company: MAJID AL FUTTAIM REWARDS L.L.C

: https://sharerewards.com/en/support

: sharerewards.com

Chat with our AI-based SHARE Rewards Support

🛠️ Common SHARE Rewards Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Receipts must be stamped at customer service

Fix: To streamline the process, ensure you visit the customer service desk before leaving the store. Ask the staff to stamp your receipt immediat... ⇲

SharePay feature does not allow card addition

Fix: Check if your app is updated to the latest version. Go to the App Store, search for SHARE Rewards, and see if an update is available. If it... ⇲

Payments issue

Requires credit card to redeem points

Fix: If you do not have a credit card, consider using a prepaid card that can be loaded with funds. This can often be used in place of a traditio... ⇲

SHARE Rewards frequently signs users out

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to user sessions. Check the App Store for any avail... ⇲

Login issues with nonsensical messages

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Account issue

Password reset fails with error message

Fix: Double-check that you are entering the correct email address associated with your account. If you are unsure, try using the 'Forgot Password... ⇲

Inconsistent password management

Fix: Use a password manager app to help keep track of your passwords securely. This can help you avoid issues with forgotten passwords or inconsi... ⇲

Network issue

SHARE Rewards requires internet to function

Fix: If you are experiencing issues with internet connectivity, try switching between Wi-Fi and mobile data to see if the app functions better on... ⇲

SHARE Rewards does not load in Carrefour stores

Fix: Check your internet connection while in the store. Sometimes, store Wi-Fi can be unreliable. Switch to mobile data if necessary. OR If th... ⇲

Updates issue

Error message after last update

Fix: Check for any additional updates that may have been released to fix bugs from the last update. Go to the App Store and see if there is a new... ⇲

Gameplay issue

Low points earning rate

Fix: Review the terms and conditions of the points earning system to ensure you are maximizing your points. Look for promotions or special offers... ⇲

Difficulties in earning points

Fix: Review the app's guidelines on how to earn points. Make sure you are following all necessary steps and taking advantage of any promotions.... ⇲

Support issue

Customer service response delays

Fix: Check the app for any FAQs or troubleshooting guides that may address your issue without needing to contact customer service. OR If you n... ⇲

Uploads issue

Complicated receipt upload process

Fix: Follow the app's step-by-step instructions for uploading receipts carefully. Take clear photos of your receipts to ensure they are legible.... ⇲

Bugs issue

Unreliable app performance

Fix: Ensure your device's operating system is up to date, as older versions can cause performance issues with newer apps. Go to Settings > Genera... ⇲

Points disappearing without explanation

Fix: Keep a detailed record of your points transactions to identify when and how points are disappearing. This can help you track any discrepanci... ⇲

Crashes issue

Crashes on iOS 12.5.5

Fix: Check if there is an update available for the SHARE Rewards app that may address compatibility issues with iOS 12.5.5. Go to the App Store a... ⇲

Registration issue

Email verification issues

Fix: Check your spam or junk folder for the verification email. Sometimes, these emails can be misdirected by your email provider. OR If you s... ⇲

Invalid email error for business accounts

Fix: Double-check that you are entering the correct email format for business accounts. Ensure there are no typos or extra spaces. OR If the e... ⇲

Downloads issue

SHARE Rewards fails to download

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space and delete unnecessa... ⇲

Compatibility issue

Lack of Arabic language support

Fix: Check the app settings to see if there is an option to change the language. Some apps may have hidden language settings. OR If Arabic sup... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.2%

Bad experience

18.9%

Neutral

4.9%

~ from our NLP analysis of 265 combined software ratings.

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Private Data SHARE Rewards collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics