fix problems on IKitesurf [iphone]

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—— Run into issues on IKitesurf? Get help pending when official support gets back to you!

iKitesurf: Weather & Waves
Info:
company: WeatherFlow
: https://help.weatherflow.com/hc/en-us/requests/new
: ikitesurf.com
Chat with our AI-based iKitesurf Support
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Crashes issue

iKitesurf crashes or freezes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Payments issue

Difficulties with subscription management

Fix: Access your subscription settings through the App Store. Go to Settings > [your name] > Subscriptions to view and manage your iKitesurf subs... ⇲

Unclear subscription tiers and pricing

Fix: Review the subscription options in the app's settings or on the App Store page. Take note of the features associated with each tier to bette... ⇲
 
Settings issue

Alerts configuration is broken

Fix: Check the alert settings within the app. Go to the settings menu and ensure that all alert options are enabled. Sometimes, toggling the sett... ⇲
 
UI issue

User interface is outdated

Fix: Familiarize yourself with the current layout and features. Sometimes, older interfaces can be navigated more efficiently once you understand... ⇲

Graph display issues

Fix: Try rotating your device to see if the graph displays correctly in landscape mode. Sometimes, orientation can affect how data is presented.... ⇲
 
Slow issue

Slow performance and responsiveness

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer iPh... ⇲
 
Ads issue

Ads present even with pro membership

Fix: Ensure that you are logged into the correct account associated with your pro membership. Sometimes, users may accidentally log into a differ... ⇲

Problems with posting classified ads

Fix: Ensure that you are following the correct procedure for posting ads. Check the app's help section for guidelines on how to post classified a... ⇲
 
Bugs issue

Weather station accuracy issues

Fix: Cross-check the weather data with other reliable weather apps or websites to see if the issue is specific to iKitesurf. This can help you de... ⇲
 
Login issue

Login issues and re-authentication required

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Account issue

Limited functionality in free version

Fix: Explore the features available in the free version and prioritize which ones are most important to you. Consider whether upgrading to the pr... ⇲
 
Search issue

Inability to save and find favorite locations

Fix: Make sure you are logged into your account when trying to save locations. If you are not logged in, the app may not save your preferences.... ⇲
 
Compatibility issue

Lack of Apple Watch support

Fix: While waiting for Apple Watch support, consider using your iPhone to access the app's features. You can also check for third-party apps that... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
6.9%

Neutral
2.7%

~ from our NLP analysis of 625 combined software ratings.

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 Private Data iKitesurf collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro: $14.99 Pro membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  2. Plus: $5.49 Provides access to weather station data
  3. Gold: $21.99 Provides access to weather station data
  4. Plus: $3.99 This is a premium subscription service.
  5. Pro: $119.99 Pro membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  6. Gold: $14.99 Gold membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  7. Pro - Pay As You Go (auto-renewing): $19.99 Pro membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  8. Plus: $44.99 Provides access to weather station data
  9. Gold: $179.99 Provides access to weather station data
  10. Plus: $44.99 This is a premium subscription service.