fix problems on Black Book Cherry [iphone]

​

—— Run into issues on Black Book Cherry? Get help pending when official support gets back to you!

Black Book Cherry
Info:
company: Black Book
: https://www.blackbook.com/support/
Chat with our AI-based Black Book Cherry Support
   Hello! How can I assist you?  

characters left:
 
Login issue

Logs out unexpectedly

Fix: 1. Check for app updates: Ensure you have the latest version of the app as updates often fix bugs related to login issues. OR 2. Reinstal... ⇲
 
Camera issue

VIN scanner fails to scan

Fix: 1. Ensure good lighting: Make sure the VIN is well-lit and the camera lens is clean. Poor lighting can affect scanning performance. OR 2.... ⇲

Inaccurate VIN scanning

Fix: 1. Check VIN location: Ensure you are scanning the VIN from the correct location on the vehicle. Refer to the vehicle's manual for VIN locat... ⇲
 
UI issue

Difficult to book cars

Fix: 1. Familiarize with the app: Spend some time exploring the app's interface and features. Look for tutorials or help sections within the app... ⇲
 
Account issue

Hard to cancel subscription

Fix: 1. Go to Settings: Open the Settings app on your iPhone, tap on your name at the top, then tap on 'Subscriptions'. Find Black Book Cherry an... ⇲
 
Crashes issue

Black Book Cherry crashes after update

Fix: 1. Restart your iPhone: After an update, a simple restart can help resolve any immediate issues caused by the update. OR 2. Reinstall the... ⇲
 
Compatibility issue

Limited integration with car sources

Fix: 1. Check settings: Go to the app settings and see if there are options to enable or link additional car sources. Sometimes integrations need... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app help: Look for a help or FAQ section within the app that may provide answers to common issues without needing to contact suppo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
62.1%

Good experience
34.5%

Neutral
3.4%

~ from our NLP analysis of 29 combined software ratings.

 Switch to these Alternatives:
AFCDealer
Frazer Sidekick
autoniq® VIN Scanner
OPENLANE US
Carbly VIN Scanner
NextGear Capital
OPENLANE Canada
Dealer Car Search
J.D. Power MarketValues
VIN Scanner

 Private Data Black Book Cherry collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Cars of Particular Interest: $34.99 Access to collectible/exotic cars data
  2. Used Cars: $84.99 Access to Used Cars data
  3. Recreational Vehicles: $34.99 Access to recreational vehicles data
  4. MD & HD Trucks and Trailers: $34.99 Access to MD & HD trucks and trailers data
  5. Motorcycle and Powersports: $34.99 Access to motorcycle and powersports data