fix problems on 8player Pro [iphone]

—— Run into issues on 8player Pro? Get help pending when official support gets back to you!

8player Pro

Info:

company: 8soft

: http://08software.com/support

: 08software.com

Chat with our AI-based 8player Pro Support

🛠️ Common 8player Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Download All does not play albums in the correct order

Fix: Check the album metadata to ensure that the track numbers are correctly tagged. You can use software like iTunes or a dedicated tagging tool... ⇲

Unstable Bluetooth connection

Fix: Ensure that your iPhone's Bluetooth is updated and functioning properly. Go to Settings > Bluetooth, turn it off and back on, and try reconn... ⇲

Compatibility issue

Requires Windows File Sharing for Mac

Fix: Use an alternative file transfer method such as AirDrop or a cloud service (like Google Drive or Dropbox) to transfer files from your Mac to... ⇲

Incompatibility with Asian language subtitles

Fix: Check the subtitle settings in the app to ensure that the correct language is selected. You may need to download compatible subtitle files.... ⇲

UI issue

Lacks a 'next' button

Fix: Use the playlist feature to manually select the next song you want to play. You can create a playlist with your favorite songs and select th... ⇲

Difficult to clear music queue

Fix: Look for an option in the app settings or playback controls that allows you to clear the queue. This is often found in the 'Now Playing' scr... ⇲

Chromecast icon does not appear

Fix: Ensure that your iPhone and Chromecast device are connected to the same Wi-Fi network. This is essential for the devices to communicate. O... ⇲

Album or track art not displayed correctly

Fix: Ensure that the album art is correctly embedded in the music files. You can use a tagging tool to add or correct the album art. OR Try cl... ⇲

Bugs issue

8player Pro cannot resolve folder list after finishing a playlist

Fix: Try restarting the app after finishing a playlist. This can refresh the app's ability to read the folder structure. OR Check if there are... ⇲

Downloads issue

Downloaded files cannot be played directly

Fix: Check the file format of the downloaded files. Ensure they are in a format supported by the app (like MP3 or AAC). If not, consider converti... ⇲

Audio issue

Inconsistent playback of selected songs

Fix: Check your internet connection if streaming, as a weak connection can cause playback issues. Switch to a stronger Wi-Fi network if possible.... ⇲

No gapless UPnP playback

Fix: Check the app settings to see if there is an option to enable gapless playback. If not, consider using a different app that supports this fe... ⇲