fix problems on T-Vision [iphone]

—— Run into issues on T-Vision? Get help pending when official support gets back to you!

T-Vision

Info:

company: 智鸿阳

: https://www.app-st.net/ZdMM

Chat with our AI-based T-Vision Support

🛠️ Common T-Vision Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

videos recorded on the app don’t playback

Fix: Check if the app has the necessary permissions to access your device's storage. Go to Settings > Privacy > Photos and ensure T-Vision is all... ⇲

videos don’t save to the device

Fix: Verify that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage is... ⇲

Account issue

default password reset is unclear

Fix: To reset your password, go to the login screen and tap on 'Forgot Password?'. Follow the prompts to receive a reset link via email. Make sur... ⇲

Audio issue

no audio link when recording

Fix: Check if the app has permission to access the microphone. Go to Settings > Privacy > Microphone and ensure T-Vision is enabled. If it is alr... ⇲

Network issue

connection issues after updates

Fix: After an update, it’s advisable to restart your device to ensure all new settings are applied correctly. This can often resolve connectivity... ⇲

difficult to connect initially

Fix: Ensure that your device's Bluetooth is turned on and that you are within range of the device you are trying to connect to. Go to Settings >... ⇲

connection failed after initial success

Fix: Check for any interference from other devices. Move away from other electronic devices that may cause interference and try reconnecting. O... ⇲

password issues during connection

Fix: Double-check that you are entering the correct password. If you have forgotten it, use the 'Forgot Password?' feature to reset it. OR If... ⇲

T-Vision does not connect on multiple devices

Fix: Ensure that you are logged into the same account on all devices. If you are using different accounts, the app may not allow simultaneous con... ⇲

repeated connection failures

Fix: Try resetting your router or modem to refresh your internet connection. Unplug it for about 30 seconds, then plug it back in and try connect... ⇲

no connection with specific devices

Fix: Check if the specific device is compatible with T-Vision. Refer to the app's documentation or website for a list of supported devices. OR... ⇲

UI issue

T-Vision does not rotate to landscape

Fix: Check if the rotation lock is enabled on your device. Swipe down from the top-right corner to access the Control Center and ensure the rotat... ⇲

Updates issue

T-Vision appears abandoned

Fix: Check for any community forums or user groups related to T-Vision. Other users may have found workarounds or solutions to common issues. O... ⇲

no updates for a long time

Fix: Check the App Store for any available updates for T-Vision. If there are none, consider looking for alternative apps that are actively maint... ⇲

Video issue

video playback fails

Fix: Clear the app's cache by going to Settings > T-Vision and selecting 'Clear Cache'. This can help resolve playback issues. OR Try uninstal... ⇲

unable to send videos to photo library

Fix: Ensure that T-Vision has permission to access your Photos. Go to Settings > Privacy > Photos and check if T-Vision is allowed access. If not... ⇲

videos not viewable on phone

Fix: Check if the videos are saved in a compatible format. If not, try converting them using a video converter app available in the App Store.... ⇲

Downloads issue

unable to download videos

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent downloads from completing. OR Try clearing the app's... ⇲

Freezing issue

T-Vision freezes and shuts off

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping T-Vision off the screen. Th... ⇲