—— Run into issues on StreetEasy NYC Rentals? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To force the app to display in landscape mode, try rotating your iPad while the app is open. If it doesn't switch, check your iPad's setting... ⇲
Fix: To ensure you are viewing the most current listings, try refreshing the app. You can do this by pulling down on the listings page to refresh... ⇲
Fix: Open one of the emails from StreetEasy and scroll to the bottom. Look for an 'Unsubscribe' link and click it. Follow the prompts to unsubscr... ⇲
Fix: Ensure that you are entering the commute address correctly and that you have a stable internet connection when saving. After entering the ad... ⇲
Fix: Log into your account and navigate to 'Account Settings'. Look for an option to deactivate or delete your account. If this option is not ava... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for StreetEasy, and check for updates. If the app continu... ⇲
Fix: Currently, if there is no built-in filter, you can manually check the listing descriptions for 'furnished' or 'unfurnished' keywords. Use th... ⇲
Fix: If swiping to hide interactions is causing issues, try tapping the 'X' or 'Close' button instead of swiping. This may provide a more reliabl... ⇲
Fix: Check your app settings to ensure that 'Stay Logged In' is enabled. If this option is not available, try logging in again and see if the iss... ⇲
Fix: If you are having trouble logging in after changing your password, ensure that you are entering the new password correctly. Check for any au... ⇲
Fix: Ensure that you have enabled the 'Remember Me' option when logging in. If this option is not available, check your device settings to ensure... ⇲
Fix: If street view is not available, try using Google Maps separately to view the area around the rental unit. You can copy the address from the... ⇲
Fix: If the redo search feature is not functioning, try manually entering your search criteria again. Make sure to clear any previous filters tha... ⇲
Fix: If sorting is not working, try refreshing the saved listings page. You can do this by pulling down on the page to refresh the data. OR As... ⇲
Fix: If filters are not functioning, try resetting the filters and applying them again. Make sure to check for any conflicting filters that may b... ⇲
Fix: If listings appear in a random order, check your sorting options at the top of the listings page. Ensure you have selected your preferred so... ⇲