fix problems on PreSonus QMix [iphone]

—— Run into issues on PreSonus QMix? Get help pending when official support gets back to you!

PreSonus QMix®-UC

Info:

company: PreSonus Audio Electronics, Inc.

: http://www.presonus.com/support

: www.presonus.com

Chat with our AI-based PreSonus QMix Support

🛠️ Common PreSonus QMix Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PreSonus QMix defaults to unknown settings

Fix: To reset the app settings, go to the app's settings menu. Look for an option that says 'Reset to Default' or 'Restore Default Settings'. Thi... ⇲

Landscape mode not functional on some devices

Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner of your iPhone to access the Control Center and ens... ⇲

Battery issue

Severe battery drain

Fix: To reduce battery drain, go to the app settings and look for options to lower the audio quality or reduce the frequency of updates. This can... ⇲

UI issue

Inability to see muted channels

Fix: Check the app settings for an option to display muted channels. Some apps have a toggle that allows you to show or hide muted channels in th... ⇲

Text size too small

Fix: Adjust the text size in your iPhone's settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text siz... ⇲

Screen issue

Screen rotation issues on newer iPhones

Fix: Ensure that the app has permission to use the device's orientation settings. Go to your iPhone's Settings > Privacy > Motion & Fitness and m... ⇲

Audio issue

No headphone mix playback feature

Fix: Check the app settings for any options related to audio output or headphone monitoring. Some apps allow you to select the output source for... ⇲

Updates issue

Loss of functionality after updates

Fix: After an update, check the app's settings to see if any features have been disabled or require reconfiguration. Sometimes updates reset cert... ⇲

Mixing portion grayed out after update

Fix: Check if the app requires any additional permissions after the update. Go to Settings > Privacy and ensure the app has the necessary permiss... ⇲

No access to mixers after update

Fix: Check the app settings to see if the update reset your mixer connections. You may need to reselect your mixer from the list of available dev... ⇲

Performance issue

Inconsistent performance

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

PreSonus QMix not reliable for live use

Fix: To improve reliability, ensure that your device is fully charged and that you are using a stable Wi-Fi connection. Avoid using public Wi-Fi... ⇲

Network issue

Connection issues with mixers

Fix: Ensure that your mixer is powered on and properly connected to the same Wi-Fi network as your iPhone. Check the network settings on both dev... ⇲

Compatibility issue

Lack of iPad version

Fix: While there is no iPad-specific version, you can use the iPhone version on your iPad. Download the app from the App Store and run it in comp... ⇲