fix problems on OKLOK+ [iphone]

—— Run into issues on OKLOK+? Get help pending when official support gets back to you!

OKLOK+

Info:

company: Shenzhen Dragon Brothers Digital Lock Co., Ltd.

: http://www.oklok.cn

: www.oklok.cn

Chat with our AI-based OKLOK+ Support

🛠️ Common OKLOK+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

OKLOK+ fails to register users

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If the pro... ⇲

Verification code does not arrive

Fix: Double-check the phone number you provided during registration. Ensure that it is correct and that you have not blocked any messages from un... ⇲

UI issue

Poor English translations

Fix: If the app allows you to change the language settings, switch to a different language and then back to English to see if that improves the t... ⇲

Support issue

Incomplete instructions

Fix: Look for any help or FAQ sections within the app. These sections often provide additional guidance that may not be immediately visible durin... ⇲

Bugs issue

OKLOK+ is non-functional

Fix: Try force-closing the app and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPh... ⇲

Lock is perceived as a paperweight

Fix: If the lock is not functioning due to app issues, focus on troubleshooting the app as outlined above. A functional app is crucial for the lo... ⇲

Registration issue

Lock becomes unusable after registration failure

Fix: Try resetting the lock according to the manufacturer's instructions. This may involve holding down a specific button or using a reset pin. R... ⇲

Payments issue

Requires purchase of new lock to function

Fix: Before considering a new lock, ensure that you have exhausted all troubleshooting options for your current lock. This includes resetting the... ⇲

Freezing issue

OKLOK+ freezes during registration process

Fix: Clear the app's cache by going to your iPhone's settings, finding OKLOK+, and selecting 'Clear Cache' if that option is available. This can... ⇲

Account issue

Vicious cycle of errors during account creation

Fix: Take a break and try registering again after some time. Sometimes, server issues can cause repeated errors, and waiting can help resolve the... ⇲