fix problems on Drinker's Helper [iphone]

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—— Run into issues on Drinker's Helper? Get help pending when official support gets back to you!

Drinker's Helper - Drink Less
Info:
company: Drinker’s Helper, LLC
: https://www.drinkershelper.com/contact-us/
: www.drinkershelper.com
Chat with our AI-based Drinker's Helper Support
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Privacy issue

No private messaging system

Fix: 1. Use alternative communication methods: Consider using other messaging apps (like WhatsApp or Messenger) to communicate privately with gro... ⇲
 
Messages issue

Group chat lacks engagement

Fix: 1. Initiate discussions: Start conversations by asking questions or sharing personal experiences to encourage others to participate. 2. Sche... ⇲

No way to thread conversations in group chat

Fix: 1. Use clear subject lines: When starting a new topic in the group chat, use clear subject lines or emojis to indicate the topic, making it... ⇲

Limited interaction with group members

Fix: 1. Initiate conversations: Take the lead in starting discussions or asking questions to encourage interaction. 2. Organize group activities:... ⇲
 
Notifications issue

Notifications are excessive and uncustomizable

Fix: 1. Adjust notification settings: Go to your iPhone settings, find Drinker's Helper, and adjust the notification settings to limit what you r... ⇲
 
UI issue

Drinker's Helper design is poorly organized

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its structure better. This can help you navigate it... ⇲

No visual calendar for tracking

Fix: 1. Use a separate calendar app: Consider using a calendar app to manually track your sober days and drinking habits visually. 2. Create a vi... ⇲
 
Bugs issue

Tracker resets weekly instead of maintaining a running total

Fix: 1. Check settings: Look for any settings related to the tracker that may allow you to change the reset frequency from weekly to a running to... ⇲
 
Customization issue

Limited options for customizing drink limits

Fix: 1. Explore settings: Check the app settings to see if there are any options to customize drink limits that you may have missed. 2. Use a wor... ⇲

Inability to edit mistakes in tracker

Fix: 1. Double-check entries: Before finalizing any entry, double-check your input to minimize mistakes. 2. Use a workaround: If you make a mista... ⇲
 
Payments issue

Long setup process before revealing subscription requirement

Fix: 1. Read reviews: Before setting up, read user reviews to understand the subscription model and what features are available for free. 2. Look... ⇲

High subscription cost

Fix: 1. Evaluate features: Assess which features you truly need and consider if the subscription is worth it for you. 2. Look for discounts: Chec... ⇲

Lack of transparency about costs

Fix: 1. Review app details: Check the app description in the App Store for any information regarding costs and subscription details. 2. Look for... ⇲

Inability to access group discussions without payment

Fix: 1. Engage in free features: Focus on using the free features of the app to connect with others and track your progress. 2. Use alternative p... ⇲
 
Support issue

Help articles are generic

Fix: 1. Search for specific issues: Use the search function in the help section to find articles that may address your specific concerns. 2. Look... ⇲
 
Freezing issue

Drinker's Helper frequently freezes

Fix: 1. Restart your iPhone: A simple restart can often resolve freezing issues. 2. Clear background apps: Close other apps running in the backgr... ⇲
 
Features issue

No trend tracking for moderate drinkers

Fix: 1. Manually track trends: Use a notes app or spreadsheet to manually log your drinking patterns and analyze them over time. 2. Set personal... ⇲
 
Permissions issue

No option to report inappropriate users

Fix: 1. Document incidents: Keep a record of any inappropriate behavior you encounter for your reference. 2. Use alternative reporting methods: I... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.1%

Neutral
5.0%

Bad experience
3.9%

~ from our NLP analysis of 7,759 combined software ratings.

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Everything AA

 Private Data Drinker's Helper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. DH Plus: $14.99 1 month subscription with 7 day free trial
  2. DH Plus: $59.99 6 month subscription with 7 day free trial
  3. DH Plus: $38.99 3 month subscription with 7 day free trial
  4. DH Plus: $14.99 1 month subscription
  5. DH Plus Monthly: $14.99 1 month subscription
  6. DH Plus Monthly: $19.99 1 month subscription with 7 day free trial
  7. DH Plus: $59.99 6 month subscription
  8. DH Plus Monthly: $19.99 1 month subscription
  9. DH Plus Annual 50% Off: $39.99 1 year subscription 50% off
  10. DH Plus: $38.99 3 month subscription