fix problems on Active Arcade [iphone]

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—— Run into issues on Active Arcade? Get help pending when official support gets back to you!

Active Arcade
Info:
company: Nex
: https://www.nex.inc/products/active-arcade/faq
: www.activearcade.ai
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Compatibility issue

Inconsistent performance on older devices

Fix: 1. Close all other applications running in the background to free up system resources. 2. Clear the app cache if the option is available in... ⇲

Requires plain backgrounds for optimal performance

Fix: 1. Try to play in a room with plain walls or minimal decorations to improve performance. 2. If possible, use a plain sheet or backdrop behi... ⇲
 
Glitches issue

Glitches in specific games

Fix: 1. Check for updates for both the app and the specific game experiencing glitches. Go to the App Store and update if necessary. 2. Restart... ⇲
 
Bugs issue

Difficulty detecting movement in cluttered environments

Fix: 1. Move to a more open space with fewer obstacles to improve detection. 2. Ensure that the camera lens is clean and unobstructed. 3. Adjus... ⇲
 
Customization issue

Lack of user stats and competition features

Fix: 1. Explore the app settings to see if there are any options to enable user stats or competition features. 2. Check for updates to the app t... ⇲
 
Privacy issue

Limited privacy settings for sharing scores/videos

Fix: 1. Review the app's privacy settings in the settings menu to see what options are available for controlling score and video sharing. 2. Adj... ⇲
 
Gameplay issue

Need for more game variety

Fix: 1. Explore the app for any additional game packs or downloadable content that may offer more variety. 2. Engage with the app community to f... ⇲

Cheating by other players affecting gameplay

Fix: 1. Report any players you suspect of cheating through the app's reporting feature, if available. 2. Play in private matches or with friends... ⇲
 
Video issue

Inability to save videos for all games

Fix: 1. Check the app settings to see if there are options to enable video saving for specific games. 2. Use screen recording features on your i... ⇲
 
Crashes issue

Active Arcade closes unexpectedly

Fix: 1. Ensure your iPhone is updated to the latest version of iOS. Go to Settings > General > Software Update. 2. Close other apps running in t... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
3.6%

Neutral
2.6%

~ from our NLP analysis of 1,095 combined software ratings.

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 Private Data Active Arcade collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics