fix problems on Breeze OnDemand [iphone]

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—— Run into issues on Breeze OnDemand? Get help pending when official support gets back to you!

Breeze OnDemand
Info:
company: Via Transportation, Inc.
: http://scgov.net/ondemand
: scgov.net
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Network issue

Inconsistent service area coverage

Fix: Check the app's service area map, if available, to ensure you are within the coverage zone. If you are outside the area, consider alternativ... ⇲

Drivers often unavailable when needed

Fix: Check the app during peak hours and try to request rides during less busy times to increase the chances of finding available drivers. OR... ⇲

Issues with app connectivity

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try moving to... ⇲

Limited zones for service

Fix: Refer to the app's service area map to understand where rides are available. If you are outside these zones, consider alternative transporta... ⇲
 
Crashes issue

Breeze OnDemand crashes or bugs out

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Breeze OnDemand, and tap 'Update' if available. OR... ⇲
 
Settings issue

Difficulty in scheduling rides

Fix: Make sure you are following the correct steps to schedule a ride. Open the app, select your pickup and drop-off locations, and choose the 'S... ⇲

Inability to cancel rides easily

Fix: Familiarize yourself with the cancellation policy in the app. Usually, you can cancel a ride by going to your active rides and selecting 'Ca... ⇲
 
Messages issue

Limited communication from drivers

Fix: Use the in-app messaging feature to communicate with drivers directly if available. This can help clarify pickup details or delays. OR If... ⇲
 
Bugs issue

Seatbelt issues in vehicles

Fix: Before starting your ride, check the seatbelt functionality. If it is not working, inform the driver immediately and request a different veh... ⇲
 
Gameplay issue

Drivers competing for rides

Fix: Be patient and try to request rides during less busy times to avoid competition among drivers. OR If you notice a pattern of drivers comp... ⇲
 
Search issue

Breeze OnDemand does not recognize valid addresses

Fix: Double-check the address you are entering for typos or errors. Ensure it is formatted correctly and includes all necessary details. OR Tr... ⇲
 
Payments issue

Inability to tip drivers properly

Fix: Ensure you are following the correct steps to tip drivers. After your ride, look for the tipping option in the app and select the amount you... ⇲
 
Freezing issue

Breeze OnDemand freezes or fails to load

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can help resolve temporary freezing issues. OR Check... ⇲
 
Support issue

Poor customer support response

Fix: Use the in-app help or FAQ section to find answers to common issues before reaching out to support. OR If you need to contact support, tr... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
3.3%

Neutral
1.3%

~ from our NLP analysis of 1,288 combined software ratings.

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 Private Data Breeze OnDemand collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics