fix problems on Wesper [iphone]

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—— Run into issues on Wesper? Get help pending when official support gets back to you!

Wesper
Info:
company: Tatch Inc.
: https://www.wesper.co
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Uploads issue

Reports missing after upload

Fix: 1. Ensure that you have a stable internet connection during the upload process. If your connection is weak, try switching to a different Wi-... ⇲

No clear instructions for data upload

Fix: 1. Look for a tutorial or help section within the app that may provide guidance on data upload. 2. Search online for user-generated guides o... ⇲
 
Installation issue

Requires frequent app reinstallation

Fix: 1. Check for updates to the app in the App Store and install them regularly to ensure you have the latest bug fixes. 2. Clear the app cache... ⇲
 
Loading issue

Delayed sleep report generation

Fix: 1. Ensure that the app is allowed to run in the background. Go to Settings > General > Background App Refresh and enable it for Wesper. 2. C... ⇲
 
Bugs issue

Inconsistent data recording

Fix: 1. Make sure that the app is properly calibrated and set up according to the instructions provided in the app. 2. Regularly check for update... ⇲

Expensive service with unreliable results

Fix: 1. Evaluate your usage of the app and determine if you are utilizing all its features to justify the cost. 2. Consider looking for alternati... ⇲

Requires constant monitoring to avoid data loss

Fix: 1. Set reminders to check the app regularly to ensure data is being recorded and uploaded properly. 2. Enable notifications for the app to s... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the app for a FAQ or help section that may provide answers to common issues. 2. Use the app's community forums or user groups to se... ⇲

Canned responses from support team

Fix: 1. When contacting support, provide detailed information about your issue to help them understand your situation better. 2. Use specific exa... ⇲
 
Crashes issue

Wesper crashes or logs out users

Fix: 1. Ensure that your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. 2.... ⇲
 
Settings issue

Difficulties scheduling consultations

Fix: 1. Check the app for any scheduling features and ensure you are following the correct steps to schedule a consultation. 2. Try using the app... ⇲
 
Compatibility issue

Incompatibility with certain devices

Fix: 1. Check the app's compatibility requirements in the App Store description to ensure your device meets them. 2. If your device is not compat... ⇲
 
Backup issue

No way to retrieve lost data

Fix: 1. Regularly back up your data using the app's export feature if available, or by taking screenshots of important information. 2. Check if t... ⇲
 
UI issue

Confusing user interface

Fix: 1. Spend some time exploring the app's features and layout to familiarize yourself with its interface. 2. Look for a user guide or tutorial... ⇲
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 what users are saying
Bad experience
60.4%

Good experience
31.3%

Neutral
8.3%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data Wesper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Identifiers
    • Usage Data