fix problems on Tow N Go [iphone]

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—— Run into issues on Tow N Go? Get help pending when official support gets back to you!

Tow N Go
Info:
company: Kwalee Ltd
: https://www.kwalee.com/contact-us/
: www.kwalee.com
Chat with our AI-based Tow N Go Support
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Crashes issue

Ads cause app crashes

Fix: If ads are causing the app to crash, try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > Tow N Go > Offl... ⇲
 
Ads issue

In-app purchase for ad removal ineffective

Fix: If the in-app purchase for ad removal is not working, try restoring purchases. Go to the app's settings and look for a 'Restore Purchases' o... ⇲

Frequent forced ads after short gameplay

Fix: Try to play the game in longer sessions to minimize the frequency of forced ads. If you can complete multiple levels or challenges in one go... ⇲

Ads reduce overall gameplay experience

Fix: To enhance your gameplay experience, try to focus on completing levels quickly to minimize ad interruptions. Set a goal for each session to... ⇲

Limited gameplay time due to ads

Fix: To maximize your gameplay time, try to play during uninterrupted periods. Set aside specific times to play when you can focus solely on the... ⇲

Repetitive ad viewing

Fix: If you find yourself seeing the same ads repeatedly, try clearing your app data. Go to Settings > General > iPhone Storage > Tow N Go > Offl... ⇲

Inconsistent ad removal experience

Fix: If ad removal is inconsistent, ensure that you are logged into the same Apple ID used for the in-app purchase. This can affect the restorati... ⇲

Too many ads for a short game duration

Fix: To cope with the frequency of ads, try to play the game in longer sessions. Completing multiple levels in one go can help reduce the number... ⇲

Ads lead to frustration and potential app deletion

Fix: If ads are causing frustration, take a break from the game for a few days. This can help you return with a fresh mindset and potentially enj... ⇲
 
Audio issue

Ads play at high volume unexpectedly

Fix: To manage ad volume, check your device's volume settings before starting the game. Lower the volume or mute your device to prevent unexpecte... ⇲
 
Freezing issue

Game freezes or lags due to ads

Fix: If the game freezes or lags, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom on ne... ⇲
 
Bugs issue

Misleading star ratings

Fix: To get a better understanding of the app's performance, look for reviews that provide detailed feedback rather than just star ratings. This... ⇲
 
Gameplay issue

Ads impact game mechanics negatively

Fix: If ads are affecting gameplay mechanics, try to identify specific moments when ads appear and adjust your gameplay strategy accordingly. For... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.3%

Bad experience
6.1%

Neutral
4.7%

~ from our NLP analysis of 13,870 combined software ratings.

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 Private Data Tow N Go collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $2.99 Remove non-optional ads from Tow N Go
  2. Remove Ads: $2.99 Remove non-optional ads from Tow N Go
  3. Discounted Starter Pack: $4.99 Purchase the Starter Pack at a discount
  4. Starter Pack: $12.99 Purchase the Starter Pack