fix problems on WorkPlan [iphone]

​

—— Run into issues on WorkPlan ? Get help pending when official support gets back to you!

WorkPlan by Verizon Connect
Info:
company: Verizon Connect Inc.
: http://www.verizonconnect.com
: www.verizonconnect.com
Chat with our AI-based WorkPlan Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Unreliable WiFi connection

Fix: 1. Check your WiFi settings by going to Settings > WiFi and ensure you are connected to a stable network. 2. If the connection is weak, try... ⇲

Issues with device connectivity

Fix: 1. Ensure that Bluetooth and WiFi are enabled on your device and that you are connected to the correct network. 2. Restart your device and t... ⇲
 
UI issue

Complex and confusing web portal

Fix: 1. Familiarize yourself with the portal by exploring each section and using any available help resources or tutorials. 2. Create a checklist... ⇲

Requires multiple taps for checkboxes

Fix: 1. Ensure that your device's screen is clean and free from obstructions that may affect touch sensitivity. 2. Try adjusting the touch sensit... ⇲
 
Bugs issue

False violations reported

Fix: 1. Review the details of the reported violations to understand why they were flagged. 2. If you believe a violation is incorrect, document t... ⇲

Inaccurate mileage calculations

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting WorkPlan. 2. Check... ⇲

Inconsistent app functionality

Fix: 1. Restart the app and your device to see if the issue resolves itself. 2. Check for updates to the app that may fix bugs causing inconsiste... ⇲
 
Crashes issue

Constant crashes and shutdowns

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize any available online resources such as FAQs, forums, or user guides that may provide answers to common issues. 2. Document your i... ⇲
 
Permissions issue

Requires location services to log hours

Fix: 1. Enable location services by going to Settings > Privacy > Location Services and turning it on for WorkPlan. 2. If you prefer not to use l... ⇲
 
Compliance issue

Not FMCSA compliant

Fix: 1. Review the app's features to ensure you are using it in a way that meets FMCSA requirements. 2. Keep updated with FMCSA regulations to en... ⇲
 
Slow issue

Slow performance

Fix: 1. Close any background apps that may be consuming resources by double-tapping the home button and swiping up on apps. 2. Restart your iPhon... ⇲

Laggy performance

Fix: 1. Close other apps running in the background to free up resources. 2. Restart your iPhone to clear memory and improve performance. OR 1.... ⇲
 
Account issue

Difficult password reset process

Fix: 1. Follow the password reset instructions carefully, ensuring you check your email for the reset link. 2. If you do not receive the email, c... ⇲
 
Compatibility issue

Incompatibility with new iOS updates

Fix: 1. Check the App Store for updates to WorkPlan that may address compatibility issues with the latest iOS version. 2. If the app is not yet u... ⇲

WorkPlan does not work with certain devices

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not supported, conside... ⇲
 
Login issue

Frequent logging out

Fix: 1. Ensure that you are using the latest version of the app by checking for updates in the App Store. 2. Check your internet connection, as u... ⇲
 
Installation issue

Requires reinstallation to function properly

Fix: 1. Uninstall the app by holding down the app icon and selecting 'Remove App', then reinstall it from the App Store. 2. Ensure that your devi... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
83.3%

Good experience
13.0%

Neutral
3.6%

~ from our NLP analysis of 138 combined software ratings.

 Switch to these Alternatives:
SYGMA Driver
LaborPower
Lytx Driver
Origami Mobile Forms
Tyndale FRC Mobile
Unions Get It
Penske Driver
OME OFFICE
U.S. Bank Instant Card™
Verizon mdm

 Private Data WorkPlan collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics