fix problems on KB+ [iphone]

—— Run into issues on KB+? Get help pending when official support gets back to you!

KB+

Info:

company: Komercni banka a.s.

: https://www.kb.cz/en

: www.kb.cz

Chat with our AI-based KB+ Support

🛠️ Common KB+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

KB+ fails to open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

KB+ is sluggish

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the KB+ app and tap on it. If there’s an option to 'Offload App', select... ⇲

Bugs issue

frequent error messages

Fix: 1. Update the app: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if KB+ has an available update. If... ⇲

multiple attempts needed for actions

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can toggle Airplane mode on and off to reset y... ⇲

Loading issue

KB+ does not load

Fix: 1. Check for updates: Ensure both your iPhone and the KB+ app are updated to the latest versions. Go to Settings > General > Software Update... ⇲

constant loading issues

Fix: 1. Clear app data: If the app allows, clear any stored data or cache within the app settings. This can help resolve loading issues caused by... ⇲

UI issue

poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and settings. Sometimes, user experience can improve with... ⇲

Updates issue

lack of functionality compared to previous version

Fix: 1. Explore alternative features: Sometimes, new versions may have replaced old features with new ones. Check the app’s help section or user... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

63.0%

Bad experience

37.0%

Neutral

0.0%

~ from our NLP analysis of 27 combined software ratings.

Switch to these Alternatives:

MONETA Smart Banka

mBank CZ

ČSOB Smart

ČSOB Smart klíč

Fio Smartbanking CZ

George Česko

Smart Banking

ČSOB CEB Mobile

RB klíč

MP Home - Váš rádce na bydlení

Private Data KB+ collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Diagnostics