fix problems on ColorPlanet [iphone]

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—— Run into issues on ColorPlanet? Get help pending when official support gets back to you!

ColorPlanet® Oil Painting game
Info:
company: Games Vessel Pte. Ltd.
: http://www.gamesvessel.com
: www.gamesvessel.com
Chat with our AI-based ColorPlanet Support
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UI issue

hints button is intrusive

Fix: Look for settings within the app that allow you to adjust the UI or hide certain buttons. This may help reduce the visibility of the hints b... ⇲

no option to browse pictures easily

Fix: Explore the app's main menu for any hidden options or settings that may allow you to browse pictures more effectively. Sometimes, features a... ⇲

no way to see coin value before painting

Fix: Check the app's settings or help section for any information regarding coin values. Sometimes, this information is provided in the tutorial... ⇲

difficulty in seeing small numbers

Fix: Adjust your iPhone's display settings. Go to Settings > Display & Brightness and increase the text size or enable Bold Text to make numbers... ⇲

inability to access previously painted pictures

Fix: Check if there is a gallery or history section within the app that stores your previously painted pictures. This is often found in the main... ⇲

highlight color feature is not user friendly

Fix: Explore the app's settings to see if there are options to customize the highlight color feature or adjust its visibility. OR Refer to the... ⇲
 
Slow issue

colors fill in slowly

Fix: Check your internet connection. A slow or unstable connection can affect the app's performance. Switch to a stronger Wi-Fi network or ensure... ⇲

coins system is slow

Fix: Engage with the app's daily challenges or events, which may offer bonus coins. This can help you accumulate coins faster. OR Consider usi... ⇲
 
Payments issue

purchase restoration issues

Fix: Check your Apple ID settings to ensure you are logged in correctly. Go to Settings > [your name] > Media & Purchases and verify your account... ⇲
 
Crashes issue

ads cause app to crash

Fix: Try uninstalling and reinstalling the app. This can help resolve any corrupted files that may be causing crashes during ads. OR If the ap... ⇲
 
Freezing issue

glitches cause app to freeze

Fix: Regularly update the app to the latest version. Go to the App Store, search for ColorPlanet, and tap 'Update' if available. OR Restart yo... ⇲

ads freeze the app entirely

Fix: Clear the app's cache by offloading it. Go to Settings > General > iPhone Storage > ColorPlanet and tap 'Offload App'. Then reinstall it fro... ⇲
 
Ads issue

ad pop-ups interrupt gameplay

Fix: Consider using Airplane Mode while playing to prevent ads from loading and interrupting your gameplay. OR Look for an option in the app s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.5%

Neutral
6.0%

Bad experience
2.5%

~ from our NLP analysis of 101,828 combined software ratings.

 Switch to these Alternatives:
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Art Number Coloring Book
Daily Coloring by Number
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House Color - Paint by number
Fairy Color - Paint by number
Tap Color Pro: Color By Number
Farm Color - Paint by number
Vita Color for Seniors
Color by Number : Calm Art

 Private Data ColorPlanet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Oil Painting Premium: $9.99 Unlimited Hints & No Ads
  2. Oil Painting Coins Pack: $1.99 Coins for special oil paintings
  3. Oil Painting Coins Pack: $9.99 Coins for special oil paintings
  4. Oil Painting Coins Pack: $3.99 Coins for special oil paintings
  5. Oil Painting Beginner Bundle: $1.99 A props and coins bundle for sale
  6. Oil Painting Beginner Bundle: $0.99 A props and coins bundle for sale