fix problems on WBAP [iphone]

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—— Run into issues on WBAP? Get help pending when official support gets back to you!

WBAP
Info:
company: Cumulus Media
: https://intertechmedia.com
: www.wbap.com
Chat with our AI-based WBAP Support
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Ads issue

Excessive commercials

Fix: 1. Check for premium subscription options: Some apps offer ad-free experiences for a fee. Look in the app settings or the website for subscr... ⇲

Ads override ongoing content

Fix: 1. Check app settings: Look for any settings related to ad preferences or playback options that might help manage how ads are displayed. 2.... ⇲

Ads play multiple times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find WBAP, and tap on it. If there's an option to 'Offload App', do that to c... ⇲

Ads take over the entire screen

Fix: 1. Check app settings: Look for any settings related to ad preferences or playback options that might help manage how ads are displayed. 2.... ⇲
 
Network issue

Stream stops when switching from Wi-Fi to cellular

Fix: 1. Enable cellular data for WBAP: Go to Settings > Cellular, scroll down to find WBAP, and ensure it is toggled on. 2. Check for app settin... ⇲

Buffering issues

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. 2. Lower streaming quality: If t... ⇲

Inconsistent connectivity

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Restart your device: A simple restart can ofte... ⇲
 
Search issue

Difficult to find live content

Fix: 1. Use the search function: Look for a search bar within the app to quickly find live content. 2. Check the homepage: Many apps feature liv... ⇲
 
Loading issue

WBAP fails to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Restart your device: Sometimes, a simple resta... ⇲
 
UI issue

Unresponsive interface

Fix: 1. Restart the app: Close WBAP completely and reopen it to see if the interface becomes responsive. 2. Restart your device: A device restar... ⇲

Dark font on black background is unreadable

Fix: 1. Change app theme: Check if WBAP has a setting to change the theme or color scheme to a lighter background. 2. Adjust device settings: Go... ⇲

WBAP does not respond to play button

Fix: 1. Restart the app: Close WBAP completely and reopen it to see if the play button becomes responsive. 2. Check for app updates: Go to the A... ⇲
 
Battery issue

WBAP drains battery quickly

Fix: 1. Enable Low Power Mode: Go to Settings > Battery and toggle on Low Power Mode to extend battery life. 2. Limit background app refresh: Go... ⇲
 
Account issue

Requires account to listen

Fix: 1. Create an account: If you haven't already, create an account to access the content. Follow the prompts in the app to sign up. 2. Use a g... ⇲
 
Bugs issue

WBAP needs frequent restarts

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version. 2. Restart your device: A device restar... ⇲
 
Customization issue

No option to send specific show links

Fix: 1. Check app settings: Look for any sharing options within the app that might allow you to share specific shows. 2. Use copy link feature:... ⇲
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 what users are saying
Good experience
46.5%

Bad experience
42.3%

Neutral
11.3%

~ from our NLP analysis of 71 combined software ratings.

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 Private Data WBAP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics