—— Run into issues on We-Vibe App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that both you and your partner have the We-Vibe app installed and are logged in. Both devices need to be connected to the internet fo... ⇲
Fix: Ensure that your phone's Bluetooth is turned on and that the We-Vibe device is charged. If the device is low on battery, it may disconnect f... ⇲
Fix: Update the We-Vibe app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability.... ⇲
Fix: Make sure that the We-Vibe device is in pairing mode. Refer to the user manual for instructions on how to put the device into pairing mode.... ⇲
Fix: Take note of the specific error message and search for it in the app's help section or online for more context. Often, error messages can pr... ⇲
Fix: Familiarize yourself with the quickest method to connect your device by reviewing the user manual or app instructions. This can help streaml... ⇲
Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update to check for updates that may improve connectiv... ⇲
Fix: Ensure that the We-Vibe device is fully charged, as low battery can cause connection issues. If the device is charged and still requires re-... ⇲
Fix: Ensure that you are allowing the app to access Bluetooth and location services. Go to Settings > Privacy > Bluetooth and make sure the We-Vi... ⇲
Fix: Ensure that Bluetooth is enabled on your iPhone and that the We-Vibe device is charged and in pairing mode. Go to Settings > Bluetooth to ch... ⇲
Fix: Check the audio settings within the We-Vibe app to ensure that the correct microphone and speaker are selected. You can usually find these s... ⇲
Fix: Close any other apps running in the background that may be using system resources. Double-tap the home button (or swipe up from the bottom o... ⇲
Fix: Reduce the brightness of your device screen and close any unused apps to conserve battery life. You can also enable Low Power Mode in Settin... ⇲
Fix: After setting your custom vibe settings, make sure to save them within the app. Look for a 'Save' or 'Apply' button after making changes to... ⇲
Fix: Check if the app has the latest version installed, as updates may fix bugs related to the playlist feature. Update the app through the App S... ⇲
Fix: Check if the app has been updated to the latest version, as new features may be added in updates. Go to the App Store to check for updates.... ⇲
Fix: Familiarize yourself with the app by exploring each section and feature. Take notes on where specific settings are located to make navigatio... ⇲
Fix: Close all other apps running in the background to free up system resources. This can help improve the performance of the We-Vibe app. OR... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom) and swiping up on the We-Vibe app. Then, reopen the ap... ⇲
Fix: Check your app settings to see if there is an option to enable ads or promotional content. Some apps allow users to opt-out of ads. OR If... ⇲