fix problems on Tekmetric [iphone]

—— Run into issues on Tekmetric ? Get help pending when official support gets back to you!

Tekmetric Mobile

Info:

company: Sparkplug Studios LLC

: https://www.tekmetric.com/support

: www.tekmetric.com

Chat with our AI-based Tekmetric Support

🛠️ Common Tekmetric Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks vehicle specifications access

Fix: Check if the app has a settings or preferences section where you can enable vehicle specifications. If not, consider using a separate app or... ⇲

Canned findings do not auto-populate

Fix: Ensure that you have set up your canned findings correctly in the app settings. Go to the settings menu, find the canned findings section, a... ⇲

Settings issue

Cannot change job status in app

Fix: Check if you have the necessary permissions to change job statuses. If you are not the admin, you may need to request access from your super... ⇲

Login issues with email/password

Fix: Double-check that you are entering the correct email and password. Ensure that Caps Lock is off and that there are no extra spaces before or... ⇲

Requires retyping email for login

Fix: Check if there is an option to save your login credentials in the app settings. This can help streamline the login process. OR Consider u... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your efficienc... ⇲

Cannot view previous job history

Fix: Check if there is a filter or search option in the job history section that may be hiding previous jobs. Adjust the filters to show all jobs... ⇲

No work-in-progress screen

Fix: Look for a dashboard or overview section in the app that might display ongoing jobs. Sometimes, this information is located in a different a... ⇲

Unable to see ticket times

Fix: Check the settings to see if there is an option to display ticket times. Sometimes, this feature can be toggled on or off. OR If ticket t... ⇲

Slow issue

Slow video processing

Fix: Ensure that your internet connection is stable and fast. If possible, switch to a Wi-Fi connection instead of cellular data to improve uploa... ⇲

Uploads issue

Videos fail to upload

Fix: Ensure that you have a stable internet connection. If the upload fails, try switching to a different network or resetting your router. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

50.0%

Good experience

42.9%

Neutral

7.1%

~ from our NLP analysis of 14 combined software ratings.

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Private Data Tekmetric collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics