fix problems on PicStar [iphone]

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—— Run into issues on PicStar? Get help pending when official support gets back to you!

PicStar - AI Photo Generator
Info:
company: Chengdu Yidian Aesthetics Cultural Communication Co., Ltd.
: http://cfiles.yidianmeixue.xyz/agreement/SoulGen/privacy-policy.html
: d3ej75yi8kcf4a.cloudfront.net
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Video issue

poor image quality

Fix: 1. Adjust settings: Check if there are any settings within the app that allow you to adjust the image quality or resolution. Higher settings... ⇲

fingers appear fused or weird

Fix: 1. Refine your prompts: Be more specific in your prompts when generating images. For example, instead of saying 'a person', specify 'a perso... ⇲
 
Account issue

no free images for new users

Fix: 1. Look for promotions: Check if the app has any promotional offers for new users that might allow access to free images. 2. Participate in... ⇲
 
Login issue

requires sign-in despite being signed in

Fix: 1. Log out and log back in: Go to the app settings, log out of your account, and then log back in. This can refresh your session and resolve... ⇲

frequent sign-in issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause sign-in issues. 2. Update t... ⇲
 
Ads issue

no ads available

Fix: 1. Check internet connection: Ensure that your device is connected to the internet, as ads may not load without a stable connection. 2. Res... ⇲

excessive ads before image creation

Fix: 1. Upgrade to ad-free version: If you find the ads too intrusive, consider investing in the ad-free option if it fits your budget. 2. Use o... ⇲
 
Updates issue

nsfw content removed after update

Fix: 1. Review app settings: Check if there are any settings that allow you to toggle content filters on or off. 2. Explore alternative apps: If... ⇲

updates delete user creations

Fix: 1. Backup creations: Regularly save your creations to your device or cloud storage to prevent loss during updates. 2. Avoid updating immedi... ⇲

loss of purchased content after updates

Fix: 1. Restore purchases: Check if the app has an option to restore purchases in the settings menu. This can help recover lost content. 2. Back... ⇲
 
Slow issue

slow image generation

Fix: 1. Check device performance: Ensure your iPhone has enough storage space and is not running too many apps in the background. Close unnecessa... ⇲
 
Payments issue

expensive ad-free option

Fix: 1. Look for discounts: Keep an eye out for seasonal promotions or discounts that may make the ad-free option more affordable. 2. Use the ap... ⇲

gems required to create photos

Fix: 1. Earn gems: Check if there are ways to earn gems through daily logins, completing challenges, or participating in community events. 2. Sa... ⇲
 
Performance issue

inconsistent performance

Fix: 1. Monitor device performance: Ensure your iPhone is not overloaded with apps and has sufficient storage. Close background apps to improve p... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
56.9%

Bad experience
36.2%

Neutral
6.9%

~ from our NLP analysis of 58 combined software ratings.

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 Private Data PicStar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. pro 1: $5.99 pro1
  2. AIcoins300: $1.99 AIcoins 300
  3. AIcoins180: $2.99 AIcoins 180
  4. AIcoins720: $9.99 AIcoins 720
  5. pro 2: $19.99 pro2
  6. AIcoins1350: $19.99 AIcoins 1350
  7. AIcoins1900: $24.99 AIcoins 1900
  8. AIcoins3100: $39.99 AIcoins 3100
  9. AIcoins6400: $79.99 AIcoins 6400