fix problems on ClickShare [iphone]

—— Run into issues on ClickShare? Get help pending when official support gets back to you!

ClickShare

Info:

company: Barco

: https://www.barco.com/clickshare/support

: www.barco.com

Chat with our AI-based ClickShare Support

🛠️ Common ClickShare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No screen mirroring for iPad

Fix: Check if your iPad is updated to the latest iOS version. Go to Settings > General > Software Update. If an update is available, download and... ⇲

Sound plays on both device and monitor

Fix: Adjust the audio output settings on your iPad. Go to Settings > Sounds > Output and select the desired output device. This may help direct s... ⇲

Requires manual WiFi login

Fix: Set up your ClickShare device to remember the WiFi network. This can usually be done in the device settings, allowing it to connect automati... ⇲

UI issue

Limited content display functions

Fix: Explore the app settings to see if there are options to enable additional content display features. Sometimes, these can be toggled on or of... ⇲

Unintuitive user interface

Fix: Familiarize yourself with the app by exploring the help section or user guide, if available. This can provide insights into navigating the i... ⇲

Compatibility issue

Incompatible with certain iOS versions

Fix: Check the ClickShare app requirements in the App Store to ensure your iOS version is supported. If not, consider updating your iOS if your d... ⇲

Syncing issue

Cloud access issues

Fix: Ensure that your internet connection is stable. Try switching between WiFi and cellular data to see if that resolves the cloud access issue.... ⇲

Customization issue

Thick Apple Pencil ink option only

Fix: Check the app settings for drawing tools. There may be options to adjust the thickness of the ink or select different pen styles. OR Use... ⇲

Settings issue

Limited sharing capabilities

Fix: Review the sharing settings within the app to ensure you are utilizing all available options. Sometimes, features can be hidden in submenus.... ⇲

Restricted sharing options

Fix: Explore the app settings to see if there are any permissions that need to be enabled for sharing options to work properly. OR Consider us... ⇲

Crashes issue

ClickShare crashes frequently

Fix: Ensure that your iPad has enough storage space. Go to Settings > General > iPad Storage and delete unnecessary apps or files to free up spac... ⇲

Support issue