fix problems on Animal Jam [iphone]

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—— Run into issues on Animal Jam? Get help pending when official support gets back to you!

Animal Jam
Info:
company: Wildworks, Inc.
: https://help.animaljam.com/hc/en-us
: www.animaljam.com
Chat with our AI-based Animal Jam Support
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Glitches issue

Glitches and freezing issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Animal Jam, and check if an update is available. Upda... ⇲
 
Gameplay issue

Awkward trading system

Fix: Familiarize yourself with the trading interface by practicing with friends or in safe trading areas. This can help you understand how to nav... ⇲

Lack of underwater animals

Fix: Explore the existing underwater areas thoroughly to find all available animals. Sometimes, certain animals may be hidden or require specific... ⇲

No ability to trade animals

Fix: Focus on trading items instead of animals. This can still allow you to acquire new items and enhance your gameplay experience. OR Engage... ⇲

Difficulty accessing non-member items

Fix: Participate in community events or contests that may offer non-member items as rewards. This can provide access without needing a membership... ⇲

Lack of unique collectible items

Fix: Participate in community events or contests that may introduce unique items. Engaging with the community can lead to discovering new collect... ⇲
 
Messages issue

Limited chat options

Fix: Utilize the available emojis and pre-set phrases to communicate effectively. Familiarize yourself with these options to enhance your interac... ⇲

Limited communication features

Fix: Utilize the available communication tools effectively, such as emojis and pre-set phrases, to convey your messages clearly. OR Engage wit... ⇲
 
Login issue

Inconsistent login issues

Fix: Check your internet connection to ensure it is stable. A weak connection can cause login issues. Try switching between Wi-Fi and mobile data... ⇲
 
Customization issue

Limited customization in drawing tool

Fix: Experiment with the existing tools to maximize your creativity. Try combining different colors and techniques to create unique designs withi... ⇲
 
Payments issue

Increased membership costs

Fix: Consider budgeting your in-game spending to save for membership. Look for ways to earn sapphires that can help offset the cost of membership... ⇲

In-game purchases feel exploitative

Fix: Set a strict budget for in-game purchases and stick to it. This can help you enjoy the game without feeling pressured to spend excessively.... ⇲
 
Search issue

No search bar for item worth

Fix: Join community forums or social media groups where players discuss item values. This can help you gauge the worth of items without a search... ⇲
 
Support issue

Inadequate response to community safety concerns

Fix: Familiarize yourself with the game's safety features and reporting tools. Use these tools to report any inappropriate behavior you encounter... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.3%

Bad experience
12.2%

Neutral
5.5%

~ from our NLP analysis of 79,621 combined software ratings.

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 Private Data Animal Jam collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Join a Pack!: $6.99 1 month of Animal Jam Pack Membership
  2. Paw Full of Sapphires: $1.99 A Paw Full of Sapphires.
  3. Super Satchel of Sapphires: $4.99 A Super Satchel of Sapphires.
  4. Big Chest of Sapphires: $9.99 A Big Chest of Sapphires
  5. Treasure Trove of Sapphires: $19.99 A Treasure Trove of Sapphires.
  6. 1 Month Membership: $8.99 Unlock bonus Membership features for 1 month!
  7. Wishing Coin x15: $19.99 Wish and unlock 15 magical creatures!
  8. 1 Month Membership: $8.99 Unlock bonus Membership features for 1 month!
  9. Wishing Coin: $2.99 Wish and unlock 1 magical creature!
  10. Wishing Coin x5: $9.99 Wish and unlock 5 magical creatures!