fix problems on Bodybuilding.com [iphone]

—— Run into issues on Bodybuilding.com? Get help pending when official support gets back to you!

Bodybuilding.com - Fitness App

Info:

company: Bodybuilding.com

: https://support.bodybuilding.com/en-US

: shop.bodybuilding.com

Chat with our AI-based Bodybuilding.com Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes on load screen

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Bodybuilding.com app... »»

Glitches and bugs causing app to not load

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the Bodybuilding.com app, and select 'Offload App'. This will re... »»

Network issue

Error messages about connection issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi,... »»

App frequently goes down

Fix: Monitor the app's status on social media or community forums to see if others are experiencing similar issues, which may indicate a server p... »»

Updates issue

Workout history not updating

Fix: Manually refresh the workout history by pulling down on the screen in the workout history section to trigger a refresh. This may help in upd... »»

Loss of previous workout data after update

Fix: Check if the app has a backup feature or cloud sync option that may allow you to restore previous data. Look in the settings for any backup... »»

Features from previous versions missing

Fix: Check the app's update notes in the App Store to see if the features have been moved or renamed in the latest version. OR Explore the app... »»

Bugs issue

Inability to track weights and reps

Fix: Check if you have the latest version of the app installed. If not, update it through the App Store, as updates often fix tracking issues.... »»

Timers not functioning properly

Fix: Check the app settings to ensure that the timer feature is enabled. Sometimes, settings can be inadvertently changed during updates. OR I... »»

Cannot log workouts properly

Fix: Ensure you are following the correct steps to log workouts as outlined in the app's help section. Sometimes, a simple oversight can cause lo... »»

Customization issue

Cannot swap exercises in workouts

Fix: Look for an 'Edit' option in your workout plan. This should allow you to modify the exercises included in your routine. OR If the app doe... »»

Inability to complete workouts out of order

Fix: Check if there is an option to enable 'Free Mode' or 'Custom Workouts' in the app settings that allows you to complete exercises in any orde... »»

Audio issue

Inability to listen to music while using the app

Fix: Check the app settings to see if there is an option to allow background audio. Enable this option if available. OR Use a separate music a... »»

UI issue

Confusing user interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help ease navigation. OR Look for a... »»

App requires excessive interaction during workouts

Fix: Look for a setting that allows you to minimize notifications or prompts during workouts. This can help reduce interruptions. OR Consider... »»

Complex navigation compared to previous versions

Fix: Take time to explore the app's new layout and familiarize yourself with the changes. This can help ease the transition to the new navigation... »»

Social media-like features detracting from functionality

Fix: If the social features are distracting, consider focusing on the workout sections of the app and ignoring the social features. OR Check t... »»

Support issue

Technical support slow to respond

Fix: Utilize the app's FAQ or help section for immediate answers to common issues instead of waiting for support. OR Check online forums or co... »»

Unresponsive customer support

Fix: Utilize the app's FAQ section for immediate assistance with common issues instead of waiting for customer support. OR Engage with user co... »»

Compatibility issue

No integration with other fitness apps

Fix: Check the app settings for any integration options with other fitness apps. Some apps may allow you to connect with third-party services.... »»

Payments issue

Subscription issues with access