fix problems on Birdie [iphone]

—— Run into issues on Birdie ? Get help pending when official support gets back to you!

Birdie Mobile

Info:

company: Birdie Mobile Limited

: https://www.birdie.com.hk

: www.birdie.com.hk

Chat with our AI-based Birdie Support

🛠️ Common Birdie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Birdie crashes on load

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

no useful support or refund options

Fix: 1. Check the app's FAQ section: Often, apps have a built-in FAQ or help section that can provide answers to common issues. 2. Look for comm... ⇲

Account issue

ID verification fails

Fix: 1. Ensure your internet connection is stable: Check if you are connected to Wi-Fi or mobile data and that the connection is strong. 2. Doub... ⇲

Camera issue

in-app camera button does not activate

Fix: 1. Check app permissions: Go to Settings > Privacy > Camera and ensure that Birdie Mobile has permission to access your camera. 2. Restart... ⇲

Support issue

irrelevant support responses

Fix: 1. Be specific in your queries: When reaching out for support, provide detailed information about your issue, including steps to reproduce i... ⇲

customer service is unresponsive

Fix: 1. Try different contact methods: If you are not getting a response via email, try reaching out through social media or any available chat o... ⇲

Payments issue

data plan discrepancies

Fix: 1. Review your plan details: Go to the app settings and check your current data plan details to ensure they match what you expect. 2. Log o... ⇲

Registration issue

registration scanner does not work

Fix: 1. Ensure camera permissions are enabled: Go to Settings > Privacy > Camera and check that Birdie Mobile has permission to access the camera... ⇲

Screen issue

black screen during scanning

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure Birdie Mobile has permission to access your camera. 2. Restart th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.9%

Bad experience

8.1%

Neutral

0.0%

~ from our NLP analysis of 74 combined software ratings.

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Private Data Birdie collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Contacts