fix problems on G FUEL [iphone]

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—— Run into issues on G FUEL? Get help pending when official support gets back to you!

G FUEL
Info:
company: GFuel, LLC
: https://gfuel.com/pages/app-support
: gfuel.com
Chat with our AI-based G FUEL Support
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Payments issue

Checkout function fails

Fix: 1. Ensure that all required fields are filled out correctly, including shipping address and payment information. 2. Clear the app's cache b... ⇲

Payment methods often fail

Fix: 1. Ensure that your payment information is entered correctly. Go to your account settings and verify your payment details. 2. Try using a d... ⇲

No Apple Pay option

Fix: 1. Check if your device supports Apple Pay and that it is set up correctly in your Wallet app. 2. Ensure that the app is updated to the lat... ⇲
 
UI issue

Store locator not functional

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure G FUEL is set to 'While... ⇲
 
Gameplay issue

Quiz section not working

Fix: 1. Ensure your app is updated to the latest version. Check the App Store for any available updates. 2. Restart the app and try accessing th... ⇲
 
Compatibility issue

Missing items from app compared to website

Fix: 1. Refresh the app by pulling down on the main screen to see if the items appear. 2. Check for app updates in the App Store and install any... ⇲
 
Bugs issue

XP tracking unavailable

Fix: 1. Ensure you are logged into your account, as XP tracking may only be available for registered users. 2. Restart the app to refresh your a... ⇲

Cart empties when app is closed

Fix: 1. Ensure you are logged into your account before adding items to your cart, as guest carts may not save. 2. Try clearing the app's cache b... ⇲
 
Crashes issue

G FUEL closes unexpectedly

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to close. 2. Ensure your app is updated to the latest ve... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure your app is updated to the latest version by checking the App Store. OR... ⇲
 
Ads issue

Frequent pop-up promotions

Fix: 1. Check the app settings for any options to disable notifications or promotions. 2. If there are no settings available, consider providing... ⇲
 
Customization issue

No favorites feature

Fix: 1. Check the app settings to see if there is an option to save items as favorites. 2. If there is no favorites feature, consider providing... ⇲
 
Login issue

Sign-in issues

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2... ⇲
 
Slow issue

Slow shipping times

Fix: 1. Check the shipping options available during checkout to see if faster shipping is available for an additional fee. 2. Monitor your order... ⇲
 
Support issue

Poor customer service response

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out through multiple channels, such as email or... ⇲
 
Battery issue

G FUEL makes phone heat up

Fix: 1. Close any background apps that may be using resources. Double-click the home button and swipe up on apps to close them. 2. Restart your... ⇲
 
Glitches issue

Glitches during checkout

Fix: 1. Ensure that all required fields are filled out correctly and that your payment information is accurate. 2. Restart the app and try the c... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.4%

Neutral
1.5%

~ from our NLP analysis of 5,071 combined software ratings.

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 Private Data G FUEL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics