fix problems on Juno [iphone]

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—— Run into issues on Juno? Get help pending when official support gets back to you!

Juno: New Origins
Info:
company: Jundroo, LLC
: http://jundroo.com
: www.simplerockets.com
Chat with our AI-based Juno Support
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UI issue

Complicated UI and mechanics

Fix: 1. Take time to read through any available in-game help or FAQ sections. These often provide insights into the UI and mechanics. 2. Watch t... ⇲

Delete function is hard to use

Fix: 1. To delete items, ensure you are in the correct menu where the items are located. Look for a 'Delete' or 'Remove' option, which may be hid... ⇲

Symmetry issues in building

Fix: 1. Use the grid or alignment tools within the game to help ensure symmetry when building. 2. Take your time to measure and adjust each side... ⇲

Confusing controls

Fix: 1. Review the control settings in the app to see if you can customize them to your preference. 2. Practice using the controls in a low-pres... ⇲
 
Gameplay issue

Lack of tutorials for beginners

Fix: 1. Look for community-created guides or forums online where experienced players share tips and strategies. Websites like Reddit or dedicated... ⇲
 
Payments issue

In-app purchases required for full experience

Fix: 1. Explore the free content available in the app to maximize your experience without spending money. Focus on completing free missions or ch... ⇲

Processing issues with purchases

Fix: 1. Ensure your payment method is valid and has sufficient funds. Check your Apple ID payment settings in Settings > [Your Name] > Payment &... ⇲
 
Compatibility issue

Limited launch locations despite purchase

Fix: 1. Check the app's official website or community forums for updates on launch locations and any potential workarounds. 2. If you have a VPN... ⇲

Inconsistent performance on mobile devices

Fix: 1. Ensure your device meets the minimum requirements for the game. Check the app store for the specifications. 2. Close all other applicati... ⇲
 
Slow issue

Game lags with detailed builds

Fix: 1. Reduce the graphics settings in the game if the option is available. Lowering the detail level can improve performance. 2. Close other a... ⇲
 
Loading issue

Long wait times for content

Fix: 1. Plan your gameplay sessions around the wait times. Use the waiting period to engage in other activities or games. 2. Check if there are... ⇲
 
Customization issue

No infinite fuel or heat damage options in sandbox

Fix: 1. Experiment with the existing sandbox settings to see if there are any hidden options or toggles that allow for adjustments. 2. Use the c... ⇲
 
Bugs issue

Game does not ignite rockets properly

Fix: 1. Check your rocket design for any missing components that may be necessary for ignition. Ensure all parts are connected correctly. 2. Exp... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
71.8%

Bad experience
19.4%

Neutral
8.9%

~ from our NLP analysis of 124 combined software ratings.

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 Private Data Juno collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Engineer Bundle: $0.99 Unlock Vizzy, procedural parts, and more.
  2. Sandbox Bundle: $2.99 Unlock the full potential of sandbox mode.
  3. Remove Ads: $1.99 Removes ads from the game.
  4. Career Bundle: $4.99 Unlock more customers, contracts, and more.