fix problems on Mood Bloom [iphone]

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—— Run into issues on Mood Bloom? Get help pending when official support gets back to you!

Mood Bloom - Therapeutic Game
Info:
company: Hedonia
: https://www.hedonia.health/contact
Chat with our AI-based Mood Bloom Support
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Support issue

Poor instructions

Fix: Explore the app: Spend some time navigating through the app to familiarize yourself with its features. Sometimes, trial and error can help y... ⇲

Inaccessible help page

Fix: Search online: Look for user forums or community discussions about Mood Bloom where you might find answers to your questions. OR Use the... ⇲
 
Customization issue

Male biased content

Fix: Provide feedback within the app: Use any available feedback option to express your concerns about the content. This can help the developers... ⇲

Limited journaling feature

Fix: Utilize external journaling apps: Consider using a dedicated journaling app alongside Mood Bloom to enhance your journaling experience. Apps... ⇲

Inability to opt out of guided learning

Fix: Explore settings: Look for any settings related to guided learning or tutorials within the app that may allow you to disable them. OR Ski... ⇲

No way to track mood changes accurately

Fix: Use an external mood tracking app: Consider using a dedicated mood tracking app like Daylio or Moodfit to track your mood changes alongside... ⇲
 
Updates issue

Locked map sections after update

Fix: Check for additional requirements: Sometimes, certain sections may require completing specific missions or levels. Review your current progr... ⇲
 
Login issue

Technical issues with logging in

Fix: Reset your password: If you are having trouble logging in, try resetting your password through the app or website. Follow the prompts to rec... ⇲
 
Slow issue

Slow loading times

Fix: Clear background apps: Close any unnecessary apps running in the background to free up system resources. This can help improve the performan... ⇲
 
Payments issue

Inability to purchase coins or stars

Fix: Check payment settings: Go to Settings > [your name] > Payment & Shipping to ensure your payment method is set up correctly and there are no... ⇲

High subscription cost

Fix: Evaluate the features: Review the features offered in the subscription to determine if they align with your needs. If not, consider using th... ⇲

Limited free trial

Fix: Maximize the trial period: Use the free trial period to explore all features thoroughly and determine if the app meets your needs before com... ⇲
 
Gameplay issue

Repetitive mini games

Fix: Explore different game modes: Check if there are different modes or levels within the mini games that can provide a fresh experience. OR... ⇲
 
UI issue

Immature animations

Fix: Adjust settings: Check if there are any settings within the app that allow you to change the animation style or turn off animations altogeth... ⇲
 
Freezing issue

Mood Bloom freezes on insights summary

Fix: Force close the app: If the app freezes, force close it and reopen it to see if the issue resolves itself. OR Clear app data: If the prob... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.8%

Bad experience
14.8%

Neutral
3.4%

~ from our NLP analysis of 264 combined software ratings.

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 Private Data Mood Bloom collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Silver Light Package: $9.99 Monthly Subscription
  2. Gold Tulip Package: $24.49 3 Months Subscription
  3. Silver Sunflower Package: $14.99 Monthly subscription
  4. MB - Daily Pass: $0.99 24 hours pass
  5. Silver Package: $14.99 Monthly Subscription
  6. Platinum Iris Package: $45.00 6 Months Subscription
  7. Gold Package: $34.99 3 Months Subscription
  8. Mood Bloom Trimonthly: $34.99 3 Months Subscription
  9. Mood Bloom Monthly: $14.99 Monthly Subscription
  10. MB Diamond Sunflower Package: $89.99 Yearly Subscription