fix problems on ISD Go [iphone]

—— Run into issues on ISD Go? Get help pending when official support gets back to you!

ISD Go

Info:

company: 深圳艾斯特创新科技有限公司

: https://www.isdt.co/support

: www.isdt.co

Chat with our AI-based ISD Go Support

🛠️ Common ISD Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ISD Go frequently disconnects from devices

Fix: 1. Ensure that your iPhone's Bluetooth is turned on and functioning properly. Go to Settings > Bluetooth and toggle it off and on again. 2.... ⇲

Timeout errors during operation

Fix: 1. Ensure that your device is fully charged and functioning properly, as low battery can cause performance issues. 2. Close any unnecessary... ⇲

Settings issue

Inability to save settings

Fix: 1. Ensure that you have granted the ISD Go app the necessary permissions to access your device's storage. Go to Settings > Privacy > Storage... ⇲

Network issue

Bluetooth connection drops frequently

Fix: 1. Ensure that both your iPhone and the connected device are updated to the latest firmware. Check the manufacturer's website for updates.... ⇲

ISD Go fails to recognize devices

Fix: 1. Ensure that the device you are trying to connect is powered on and in pairing mode. Refer to the device's manual for instructions. 2. Re... ⇲

ISD Go does not connect to discharger

Fix: 1. Ensure that the discharger is powered on and in pairing mode. Refer to the discharger's manual for specific instructions. 2. Restart bot... ⇲

Updates issue

Inconsistent performance after updates

Fix: 1. Clear the app cache by uninstalling and reinstalling the ISD Go app. This can help resolve any issues caused by corrupted data. 2. Check... ⇲

Firmware update issues causing device malfunction

Fix: 1. If a firmware update has caused issues, try performing a factory reset on the device to restore it to its original settings. 2. Check th... ⇲

Bugs issue

Error messages during use

Fix: 1. Take note of the specific error message and search for it in the app's help section or online forums for potential solutions. 2. Restart... ⇲

Inability to balance charge

Fix: 1. Check the user manual for the device you are trying to charge to ensure you are following the correct procedures for balancing charge. 2... ⇲

Data out of range errors

Fix: 1. Ensure that the device you are using is within the specified range for data transmission. Check the user manual for range specifications.... ⇲

Useless without app functionality

Fix: 1. Familiarize yourself with the app's features and how they integrate with the device. Review the user manual for guidance. 2. Ensure that... ⇲

UI issue

Poor user interface intuitiveness

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Look for tutorials or guides online that can help you navig... ⇲

Battery issue