fix problems on Simplehuman [iphone]

—— Run into issues on Simplehuman? Get help pending when official support gets back to you!

simplehuman

Info:

company: simplehuman

: http://www.simplehuman.com/contact-us/

: www.simplehuman.com

Chat with our AI-based simplehuman Support

🛠️ Common simplehuman Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inconsistent navigation options

Fix: To improve navigation, familiarize yourself with the app's layout. Start by exploring the main menu and submenus to understand where differe... ⇲

Discounts not applied in the app

Fix: Ensure that you are entering any discount codes correctly. Double-check for typos and confirm that the code is still valid. Look for any spe... ⇲

Features issue

No shopping cart functionality

Fix: If the shopping cart feature is missing, check if you are logged into your account. Some features may only be available when logged in. If y... ⇲

Auto-replenish issues

Fix: Check your auto-replenish settings in the app to ensure they are configured correctly. Make sure the items you want to auto-replenish are se... ⇲

Syncing issue

simplehuman does not sync with website

Fix: Ensure that you are logged into the same account on both the app and the website. If you are logged in and still experiencing issues, try lo... ⇲

Phone number required for login

Fix: If you are uncomfortable providing your phone number, check if there is an option to log in using an email address instead. Many apps offer... ⇲

UI issue

Cannot remove items from cart

Fix: Try tapping and holding the item you wish to remove. This may bring up an option to delete or remove the item. If that doesn’t work, check f... ⇲

Difficult navigation

Fix: Take some time to explore the app's layout and familiarize yourself with where different features are located. Consider creating a mental ma... ⇲

Inability to add multiple items to cart

Fix: Check if there is a limit on the number of items you can add to the cart. If there is, try adding items one at a time or in smaller batches.... ⇲

Account issue

Address validation issues

Fix: Double-check the address you are entering for any typos or formatting errors. Ensure that you are using the correct format for your country,... ⇲

No logout option

Fix: If you cannot find a logout option, try looking in the settings or account section of the app. Sometimes, the logout option is hidden under... ⇲

Updates issue

Missing features in redesigned app

Fix: Explore the app thoroughly to see if the features have been relocated rather than removed. Check the settings or help section for any update... ⇲

Crashes issue

simplehuman crashes or freezes

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲

Bugs issue

Duplicate order items

Fix: Before finalizing your order, review your cart carefully to ensure there are no duplicates. If duplicates occur, try removing them manually... ⇲

Availability issue

Limited product availability

Fix: Check back frequently for restocks or new product releases. You can also sign up for notifications if the app offers that feature to alert y... ⇲

Ads issue