fix problems on Keepsake Frames [iphone]

—— Run into issues on Keepsake Frames? Get help pending when official support gets back to you!

Keepsake Frames

Info:

company: Keepsake Inc.

: https://keepsakeframes.com

: keepsakeframes.com

Chat with our AI-based Keepsake Frames Support

🛠️ Common Keepsake Frames Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Low resolution issues with uploaded photos

Fix: Ensure that the photos you are uploading are of high resolution. Check the settings on your iPhone camera to make sure you are capturing ima... ⇲

Inconsistent frame quality

Fix: Before placing an order, read reviews or check for user feedback on specific frame types. This can help you choose frames that have a better... ⇲

Support issue

Customer service response delays

Fix: Check the app for any FAQs or troubleshooting guides that may address your issue without needing to contact customer service. This can save... ⇲

Customization issue

Limited options for removing items from orders

Fix: Before finalizing your order, double-check your cart to ensure everything is correct. If you need to remove an item after placing the order,... ⇲

Video issue

Color discrepancies in printed photos

Fix: Ensure that your images are edited and saved in a color profile that is compatible with printing, such as sRGB. You can adjust this in photo... ⇲

Delivery issue

Damaged frames upon delivery

Fix: When receiving your package, inspect it immediately for any visible damage. If the frame is damaged, take photos of the packaging and the fr... ⇲

Settings issue

Difficulty in adjusting image brightness

Fix: Use a photo editing app before uploading your images to adjust brightness. Apps like Snapseed or Adobe Lightroom allow for detailed adjustme... ⇲

Payments issue

Refund issues for unsatisfactory products

Fix: Familiarize yourself with the refund policy outlined in the app or website. This will help you understand the steps you need to take to requ... ⇲

UI issue

Inaccurate representation of frame sizes

Fix: Before ordering, measure the space where you plan to display the frame and compare it to the dimensions provided in the app. This will help... ⇲

Packaging issue

Packaging may not prevent all damage

Fix: When ordering, look for reviews that mention packaging quality. This can help you choose products that are more likely to arrive undamaged.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

99.1%

Neutral

0.6%

Bad experience

0.3%

~ from our NLP analysis of 62,636 combined software ratings.

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Private Data Keepsake Frames collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics