fix problems on Luna AI [iphone]

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—— Run into issues on Luna AI? Get help pending when official support gets back to you!

Luna AI
Info:
company: Smart Cellular Labs
: https://lunahomeai.com/contact-us/
: lunahomeai.com
Chat with our AI-based Luna AI Support
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Camera issue

Camera gets stuck against the wall

Fix: If the camera is getting stuck, try adjusting the distance from the wall before taking a picture. Move back slightly to give the camera more... ⇲

Cloudy recordings

Fix: Ensure that the camera lens is clean and free from smudges or dirt. Use a microfiber cloth to clean the lens before recording. Additionally,... ⇲
 
Permissions issue

Inability to access recordings

Fix: Check the app's storage permissions. Go to your iPhone's Settings, find Luna AI, and ensure that it has permission to access your photos and... ⇲
 
Payments issue

Requires subscription for full functionality

Fix: Review the features available in the free version of Luna AI. Determine if the features you need are available without a subscription. If no... ⇲

High annual fees

Fix: Evaluate your usage of the app and determine if the annual fee aligns with the value you receive. If you find it too high, consider looking... ⇲
 
Compatibility issue

Not effective in certain areas

Fix: If the app is not performing well in specific locations, try adjusting the settings related to location services. Ensure that the app has ac... ⇲
 
Support issue

Lack of customer support response

Fix: Check the app for any FAQ or help section that may provide answers to common issues. Many apps have built-in support resources that can assi... ⇲
 
Notifications issue

Notifications not descriptive

Fix: Check the app settings for notification preferences. Some apps allow you to customize the type of notifications you receive. Adjust these se... ⇲
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 what users are saying
Good experience
82.2%

Bad experience
11.2%

Neutral
6.6%

~ from our NLP analysis of 152 combined software ratings.

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 Private Data Luna AI collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Diagnostics