fix problems on OTTplay [iphone]

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—— Run into issues on OTTplay? Get help pending when official support gets back to you!

OTTplay
Info:
company: HT Media
: https://www.htmedia.in/contact-us
Chat with our AI-based OTTplay Support
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Slow issue

Slow loading times

Fix: 1. Check your internet connection speed using a speed test app. If the speed is low, try moving closer to your router or switching to a diff... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Go to Settings > Notifications > OTTplay and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲
 
Loading issue

Poor offline functionality

Fix: 1. Before going offline, ensure you download content for offline viewing by tapping the download icon next to the desired content. 2. Check... ⇲
 
Bugs issue

Bugs in the latest update

Fix: 1. Restart the app by closing it completely and reopening it. 2. Check for any new updates in the App Store that may address the bugs. If av... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a help or tutorial section within the app that may guide you... ⇲
 
Support issue

Lack of customer support

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. 2. Look for community forums or user groups online whe... ⇲
 
Battery issue

High battery consumption

Fix: 1. Reduce screen brightness and close other apps running in the background to conserve battery life while using OTTplay. 2. Go to Settings >... ⇲
 
Crashes issue

Frequent crashes during use

Fix: 1. Ensure your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. Clear the app cache by going... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.0%

Bad experience
11.1%

Neutral
1.9%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data OTTplay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. OTTplay Flexi Plan: $1.99 OTTs you’ve selected will be same for renewal
  2. Power Play: $24.99 All 12 marvelous OTTs in one magnificent pack
  3. Jhakaas: $12.99 5 mazedaar Hindi OTTs in one magical pack
  4. Simply South: $12.99 8 awesome English OTTs in one amazing pack
  5. OTTplay Flexi Plan Yearly: $11.99 The OTTs you’ve selected will be retained.
  6. Chota Pataka: $9.99 Assorted mix of 5 Premium OTTs