fix problems on SBMC [iphone]

—— Run into issues on SBMC ? Get help pending when official support gets back to you!

SBMC Mobile

Info:

company: Savings Bank of Mendocino County

: https://www.savingsbank.com/contact.php

Chat with our AI-based SBMC Support

🛠️ Common SBMC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SBMC crashes after login

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Camera controls inverted on iPhone

Fix: 1. Check camera settings: Open the SBMC Mobile app, navigate to the camera settings, and look for an option to adjust the camera controls. I... ⇲

Account issue

Difficult to access account on mobile devices

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find SBMC Mobile, and select 'Offload App'. This will clear the cache without... ⇲

Security issue

Biometric sign-in feature removed

Fix: 1. Check for updates: Ensure that your app is updated to the latest version, as the biometric feature may be reintroduced in future updates.... ⇲

Installation issue

SBMC frequently requires reinstallation

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure you have enough space for SBMC... ⇲

Payments issue

SBMC fails during crucial transactions

Fix: 1. Ensure stable internet connection: Check your Wi-Fi or cellular data connection. If it's weak, try switching to a different network or re... ⇲

Updates issue

Maintenance causes app to be non-functional

Fix: 1. Check for maintenance notifications: Follow SBMC Mobile's official channels (like social media) for updates on maintenance schedules to p... ⇲

UI issue

Light blue text hard to read

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the brightness or enable 'Night Shift' to see if it improves re... ⇲

Crashes issue

SBMC closes unexpectedly

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on SBMC M... ⇲

Settings issue

No auto-fill feature

Fix: 1. Enable auto-fill in settings: Go to Settings > Passwords & Accounts > AutoFill Passwords and ensure that the feature is enabled for your... ⇲

Performance issue

Inconsistent performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲

Support issue

Limited customer support on weekends

Fix: 1. Utilize online resources: Check the app's FAQ section or community forums for answers to common issues that may arise during weekends.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.3%

Bad experience

2.7%

Neutral

2.0%

~ from our NLP analysis of 1,417 combined software ratings.

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Private Data SBMC collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics