—— Run into issues on CHIPR? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the CHIPR app off the scr... ⇲
Fix: Ensure that you are inputting your workout data correctly. Review the settings in the app to confirm that your personal metrics (age, weight... ⇲
Fix: Check if you are using the latest version of the app. If not, update it through the App Store to ensure you have the most recent features an... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be affecting the app's interface. After restarting, open the app again to see i... ⇲
Fix: Ensure that you are measuring your HRV under consistent conditions (e.g., same time of day, similar physical state). This can help improve t... ⇲
Fix: Make sure that you have enabled all necessary permissions for the app to track your sleep accurately. Go to Settings > Privacy > Health and... ⇲
Fix: Clear the app's cache if the option is available in the settings. This can help improve performance after an update. OR If the app contin... ⇲
Fix: Go to your iPhone settings, select Privacy, then Health, and ensure that CHIPR has permission to access your health data. If it is not enabl... ⇲
Fix: Ensure that both CHIPR and Apple Health are updated to the latest versions. Sometimes discrepancies arise from outdated software. OR Manu... ⇲
Fix: Check the app settings to see if there is an option to revert to the previous graph style or customize the display settings to your preferen... ⇲
Fix: Explore all sections of the app thoroughly, as some insights may be located in different tabs or menus. Look for any tutorial or help sectio... ⇲
Fix: Review the features included in your current subscription and compare them with your fitness goals. If certain features are not useful, cons... ⇲
Fix: Evaluate which features are essential for your fitness journey and consider whether the subscription is worth the investment based on your n... ⇲
Fix: If the onboarding screen is unresponsive, try force closing the app and reopening it. This can sometimes resolve temporary glitches. OR I... ⇲
Fix: Force close the app and restart your iPhone. This can help clear any temporary issues causing the app to freeze or crash. OR Check for up... ⇲
Fix: Check the app for any FAQ or help section that may provide answers to common issues without needing to contact support. OR Look for commu... ⇲