fix problems on Heaven [iphone]

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—— Run into issues on Heaven? Get help pending when official support gets back to you!

Heaven: Gay & LGBTQ+ Dating
Info:
company: DreamTek
: https://heavenapp.co/contact-us
Chat with our AI-based Heaven Support
   Hello! How can I assist you?  

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Security issue

Profiles often unverified

Fix: To ensure you are interacting with genuine users, take the time to read through profiles carefully. Look for users who have detailed informa... ⇲

Many fake profiles

Fix: Be cautious when interacting with new users. Look for signs of authenticity, such as detailed profiles and genuine photos. If you suspect a... ⇲
 
Payments issue

High subscription cost

Fix: Evaluate the features offered in the subscription plan and determine which ones are essential for your dating experience. If the cost is pro... ⇲

Automatic charges without clear options

Fix: To manage your subscription and avoid unexpected charges, go to your iPhone settings, tap on your Apple ID, then select 'Subscriptions.' Her... ⇲

Requires payment to chat

Fix: If you want to chat without paying, consider using the app's free features to connect with users through likes or comments on their profiles... ⇲
 
Support issue

Unresponsive support

Fix: If you encounter issues that require support, try reaching out through multiple channels, such as email, in-app messaging, or social media.... ⇲
 
Registration issue

Verification process issues

Fix: If you are having trouble with the verification process, ensure that you are following all the required steps correctly. Double-check that y... ⇲
 
Settings issue

Inconsistent age restrictions

Fix: To ensure you are connecting with users within your preferred age range, use the app's filtering options (if available) to set your age pref... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.6%

Bad experience
7.0%

Neutral
0.4%

~ from our NLP analysis of 258 combined software ratings.

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 Private Data Heaven collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited weekly: $11.99 Unlimited subscription billed weekly
  2. Plus weekly: $6.99 Plus subscription billed weekly
  3. Unlimited annual discounted: $59.99 Unlimited subscription billed annually
  4. Unlimited monthly: $29.99 Unlimited subscription billed monthly
  5. Plus weekly: $5.99 Plus subscription billed weekly
  6. Plus monthly: $17.99 Plus subscription billed monthly
  7. Plus monthly: $15.99 Plus subscription billed monthly
  8. Bronze gift: $2.99 Impress someone by sending them a gift
  9. Unlimited annual discounted: $69.99 Unlimited subscription billed annually
  10. Plus annual: $69.99 Plus subscription billed annually