fix problems on EPA's SunWise UV Index [iphone]

—— Run into issues on EPA's SunWise UV Index? Get help pending when official support gets back to you!

EPA's SunWise UV Index

Info:

company: United States Environmental Protection Agency (USEPA)

: https://www.epa.gov/sunsafety

Chat with our AI-based EPA's SunWise UV Index Support

🛠️ Common EPA's SunWise UV Index Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hourly forecast not functioning

Fix: 1. Check your internet connection to ensure it is stable. 2. Close the app completely and restart it. 3. If the issue persists, try uninstal... ⇲

Technical issues with daily map

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > SunWise and selecting 'Offload App'. This will remove the app but... ⇲

UI issue

Scale on map unreadable

Fix: 1. Try zooming in on the map by using a pinch gesture on the screen. This may help make the scale more readable. 2. Adjust your screen brigh... ⇲

Map dates change with orientation

Fix: 1. Lock the orientation of your device by swiping down from the top-right corner to access the Control Center and tapping the orientation lo... ⇲

Map size too small

Fix: 1. Use pinch-to-zoom gestures to enlarge the map. 2. If the map is still too small, check if there are any settings within the app to adjust... ⇲

No interactive features

Fix: 1. Explore the app settings to see if there are any options to enable interactive features. 2. If the app lacks interactivity, consider usin... ⇲

Customization issue

No personal factors considered

Fix: 1. Manually input your personal factors such as skin type and activity level in the app settings if available. This may help tailor the UV i... ⇲

Network issue

Occasional access issues

Fix: 1. Ensure that your device's software is up to date by going to Settings > General > Software Update. An outdated iOS can cause compatibilit... ⇲

Data sometimes unavailable

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app to refresh the data. If the issue continues, try again later as... ⇲

Inaccessible when needed most

Fix: 1. Ensure that the app is updated to the latest version and that your device's software is also up to date. 2. Restart your device to clear... ⇲

Permissions issue

Forbidden access error messages

Fix: 1. Check the app permissions in Settings > Privacy and ensure that SunWise has the necessary permissions to access location and data. 2. If... ⇲

Bugs issue

Inconsistent UV index readings

Fix: 1. Verify that your location settings are accurate and that the app is using your current location. Go to Settings > Privacy > Location Serv... ⇲

Functionless for extended periods

Fix: 1. Regularly check for updates in the App Store and install them as they become available. 2. Restart your device to refresh its system. O... ⇲

Only shows present date

Fix: 1. Check the app settings to see if there is an option to view forecasts for future dates. 2. If the app does not support future date views,... ⇲

Glitches issue

EPA's SunWise UV Index glitches frequently

Fix: 1. Ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update. 2. Restart your device to clear any te... ⇲

Notifications issue

No notification configuration for UV levels

Fix: 1. Check the app settings for any notification options. Go to Settings > Notifications > SunWise and ensure notifications are enabled. 2. If... ⇲

Updates issue

Blank screen after updates

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen it. 2. Restart your devic... ⇲

No timely information provided

Fix: 1. Ensure that your location settings are accurate and that the app is set to provide real-time updates. 2. Restart the app to refresh its d... ⇲

Freezing issue