fix problems on Addi Shop [iphone]

—— Run into issues on Addi Shop? Get help pending when official support gets back to you!

Addi Shop

Info:

company: ADDI

: https://co.addi.com/preguntas-frecuentes

: co.addi.com

Chat with our AI-based Addi Shop Support

🛠️ Common Addi Shop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cédula scanning fails

Fix: Ensure that the Cédula is well-lit and free of shadows. Use natural light or a bright lamp to illuminate the document. Hold the Cédula flat... ⇲

Camera does not focus

Fix: Tap on the screen where the Cédula is located to manually focus the camera. This can help the camera adjust to the correct distance and focu... ⇲

Camera issue

Images are blurry

Fix: Ensure that you are holding the iPhone steady while taking the picture. Use both hands to stabilize the device, or consider using a tripod i... ⇲