fix problems on The Family Credit Union [iphone]

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—— Run into issues on The Family Credit Union ? Get help pending when official support gets back to you!

The Family Credit Union Mobile
Info:
company: The Family Credit Union Inc
: https://www.familycu.com/
: www.familycu.com
Chat with our AI-based The Family Credit Union Support
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Loading issue

Error messages on loading

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find The Family Credit Union Mobile app, and select 'Offload App'. This will... ⇲
 
Updates issue

No recent updates

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon at the top right, and scroll down to see if The Family Credit Union M... ⇲
 
Payments issue

Limited transaction visibility

Fix: 1. Check transaction filters: Within the app, look for any filters that may be limiting the view of your transactions. Ensure that you have... ⇲
 
Account issue

Frequent password resets

Fix: 1. Use a password manager: Consider using a password manager to store and generate strong passwords. This can help you keep track of your pa... ⇲
 
Freezing issue

Stuck on loading screen

Fix: 1. Force close the app: As mentioned earlier, double-tap the home button (or swipe up) and swipe the app up to close it. Then reopen the app... ⇲
 
Security issue

Difficult security questions

Fix: 1. Write down answers: Before answering security questions, write down your answers to ensure you remember them correctly. This can help you... ⇲

Unclear security question prompts

Fix: 1. Review security question options: Take a moment to read through the available security questions carefully. If they are unclear, try to c... ⇲
 
Login issue

Inconsistent login experience

Fix: 1. Ensure consistent internet connection: Make sure you have a stable internet connection when logging in. If you are on Wi-Fi, try switchin... ⇲
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 what users are saying
Good experience
95.9%

Bad experience
2.2%

Neutral
1.9%

~ from our NLP analysis of 740 combined software ratings.

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 Private Data The Family Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics