fix problems on Double Good [iphone]

—— Run into issues on Double Good? Get help pending when official support gets back to you!

Double Good

Info:

company: Double Good

: https://www.doublegood.com

: www.doublegood.com

Chat with our AI-based Double Good Support

🛠️ Common Double Good Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Some edit boxes do not work with screen readers

Fix: Check the accessibility settings on your iPhone. Go to Settings > Accessibility > VoiceOver and ensure that VoiceOver is enabled. If the edi... ⇲

Issues with identity verification process

Fix: Ensure that all the information you are entering for identity verification is accurate and matches the documents you are providing. Double-c... ⇲

Support issue

No phone support available

Fix: Utilize the in-app help or FAQ section to find answers to common questions. Many apps provide detailed guides and troubleshooting steps that... ⇲

Settings issue

Inability to change fundraising goal after setup

Fix: Check the app settings to see if there is an option to edit your fundraising goal. Sometimes, this option may be hidden under a different me... ⇲

Payments issue

Minimum purchase requirement for free shipping

Fix: To meet the minimum purchase requirement, consider bundling items together with friends or family to reach the threshold. This can also help... ⇲

Limited donation amount option for supporters

Fix: Encourage supporters to make multiple smaller donations if they wish to contribute more than the set limit. This can be communicated through... ⇲

Customization issue

Complaints about change in popcorn size

Fix: Check the product descriptions on the Double Good app or website to see if there have been any updates or changes to the popcorn sizes. Some... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Neutral

0.8%

Bad experience

0.5%

~ from our NLP analysis of 30,192 combined software ratings.

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Private Data Double Good collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics