fix problems on SM Aprendizaje [iphone]

—— Run into issues on SM Aprendizaje? Get help pending when official support gets back to you!

SM Aprendizaje

Info:

company: Educamos

: https://ciac.educamos.sm/ayuda.html

: www.grupo-sm.com

Chat with our AI-based SM Aprendizaje Support

🛠️ Common SM Aprendizaje Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Licenses not appearing in the app

Fix: 1. Ensure that you are logged into the correct account associated with your licenses. Go to the app settings and check your account details.... ⇲

SM Aprendizaje stuck on loading screen

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲

Crashes issue

SM Aprendizaje crashes during login

Fix: 1. Ensure that you are using the latest version of the app. Go to the App Store and check for updates. 2. Restart your iPhone to clear any... ⇲

Slow issue

Heavy app performance

Fix: 1. Close any other apps running in the background to free up system resources. Swipe up from the bottom of the screen and swipe away any unn... ⇲

Loading issue

Pages do not load

Fix: 1. Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data. 2. Clear the app's cache if the op... ⇲

UI issue

Pixelated pages

Fix: 1. Check your internet connection. A slow connection can cause images and pages to load improperly. Switch between Wi-Fi and cellular data t... ⇲

Highlighting issues with incorrect selections

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix bugs related to highlighting. 2. Restart the app to see if t... ⇲

Inefficient reading experience

Fix: 1. Adjust the app's reading settings, such as font size and background color, to improve readability. Look for these options in the app sett... ⇲

Freezing issue

Bookmark bar disappears or freezes

Fix: 1. Restart the app to see if the bookmark bar reappears. Force close the app and reopen it. 2. Check for any updates to the app in the App... ⇲

Video issue

High latency in video playback

Fix: 1. Check your internet connection. A slow connection can cause latency in video playback. Switch between Wi-Fi and cellular data to see if i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

66.7%

Good experience

30.0%

Neutral

3.3%

~ from our NLP analysis of 30 combined software ratings.

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Private Data SM Aprendizaje collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
- Other Data