fix problems on Hohem Gimbal [iphone]

—— Run into issues on Hohem Gimbal? Get help pending when official support gets back to you!

Hohem Gimbal

Info:

company: Shenzhen Hohem Technology Co.,Ltd

: https://www.hohem-tech.com

: www.hohem-tech.com

Chat with our AI-based Hohem Gimbal Support

🛠️ Common Hohem Gimbal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Insufficient memory error when saving long videos

Fix: Check your device's available storage by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary apps, photos, o... ⇲

Slow video saving process

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Updates can i... ⇲

Crashes issue

Hohem Gimbal crashes during recording

Fix: Restart your iPhone to clear temporary files and refresh the system. Hold the power button and slide to power off, then turn it back on afte... ⇲

Network issue

Bluetooth connection issues

Fix: Forget the Bluetooth device and reconnect. Go to Settings > Bluetooth, tap the 'i' next to the device name, and select 'Forget This Device'.... ⇲

Inability to save without active Bluetooth connection

Fix: Check if there is an option in the app settings to save videos locally without Bluetooth. Some apps have a mode for offline saving. OR If... ⇲

Bugs issue

Face tracking functionality is unreliable

Fix: Make sure the camera lens is clean and unobstructed. Dirt or smudges can affect tracking performance. Use a microfiber cloth to clean the le... ⇲

Motion lapse feature loses waypoints

Fix: Before starting a motion lapse, ensure that the gimbal is stable and on a flat surface to avoid losing waypoints during recording. OR Con... ⇲

Hohem Gimbal deletes files from phone

Fix: Regularly back up your videos to iCloud or a computer to prevent loss. Go to Settings > [your name] > iCloud > Photos and enable iCloud Phot... ⇲

Video issue

Videos not saving properly

Fix: Check the app's permissions to ensure it has access to your photos. Go to Settings > Privacy > Photos and make sure Hohem Gimbal is allowed... ⇲

Corrupted video files

Fix: Try recording shorter clips instead of long videos to minimize the risk of corruption. This can help isolate issues with specific recordings... ⇲

Syncing issue

Audio and video sync issues

Fix: Check if the app has an option to adjust audio sync settings. Some apps allow you to manually sync audio and video after recording. OR If... ⇲

Updates issue

Inconsistent performance after updates

Fix: Clear the app cache if the option is available in the app settings. This can help improve performance after an update. OR If performance... ⇲

Features issue

No remote control functions

Fix: Check the app settings to see if there is an option to enable remote control features. Some apps require manual activation. OR If remote... ⇲

Battery issue

Hohem Gimbal drains battery quickly

Fix: Reduce the screen brightness while using the app to conserve battery life. Swipe down from the top right corner and adjust the brightness sl... ⇲

UI issue

Difficulties with countdown timer

Fix: Practice using the countdown timer feature in a controlled environment to become familiar with its operation. This can help reduce confusion... ⇲

Hohem Gimbal interface is not intuitive

Fix: Explore the app thoroughly to familiarize yourself with its layout and features. Consider watching tutorial videos online for visual guidanc... ⇲

Support issue

Lack of customer support and documentation

Fix: Search for user-generated content such as forums, YouTube videos, or social media groups where users share tips and solutions for common iss... ⇲