fix problems on Photo Editor [iphone]

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—— Run into issues on Photo Editor? Get help pending when official support gets back to you!

Photo Editor
Info:
company: Maple Media Apps, LLC
: https://maplemedia.zendesk.com/hc/en-us
: maplemedia.io
Chat with our AI-based Photo Editor Support
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Bugs issue

text editing bugs

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for any available updates for the app in the App Store and install them. 3.... ⇲

inability to save edits

Fix: 1. Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check. 2. Restart the app and try savin... ⇲

text formatting issues

Fix: 1. Restart the app to see if the formatting issues resolve themselves. 2. Check for updates in the App Store and install any available updat... ⇲

color change for text not functioning

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for updates in the App Store and install any available updates. OR 1. Tr... ⇲
 
Customization issue

limited free options

Fix: 1. Explore the app thoroughly to find all available free features. Sometimes, features are hidden behind menus. 2. Consider using the app du... ⇲

limited customization for stickers

Fix: 1. Explore the app's settings to see if there are any customization options available for stickers. 2. Check for updates that may add new cu... ⇲
 
Payments issue

purchases not restoring

Fix: 1. Ensure you are logged into the correct Apple ID. 2. Go to the app's settings and look for a 'Restore Purchases' option. Tap it to restore... ⇲
 
Freezing issue

Photo Editor freezes frequently

Fix: 1. Close all other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and refresh the system.... ⇲
 
Ads issue

ads interrupting workflow

Fix: 1. Check if there is an option in the app settings to disable ads or purchase an ad-free version. 2. If ads are too disruptive, consider usi... ⇲
 
Downloads issue

missing sticker packages

Fix: 1. Check for updates in the app to see if new sticker packages have been added. 2. Look in the app's store or sticker section to see if the... ⇲
 
UI issue

poor user interface

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Look for tutorials or guides within the app or online t... ⇲

difficulties with text box addition

Fix: 1. Restart the app and try adding the text box again. 2. Check for updates in the App Store and install any available updates. OR 1. Try... ⇲
 
Updates issue

lack of new collage options

Fix: 1. Check for updates in the app to see if new collage templates have been added. 2. Explore the app's community or forums for user-created c... ⇲
 
Search issue

web search feature not working

Fix: 1. Ensure you have a stable internet connection. 2. Restart the app and try using the web search feature again. OR 1. Clear the app's cac... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.0%

Bad experience
5.5%

Neutral
4.5%

~ from our NLP analysis of 43,074 combined software ratings.

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 Private Data Photo Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlock Bundle: $49.99 Remove watermark, unlock all features!
  2. Remove Watermark: $1.99 Remove the watermark from your photos.
  3. Photo Editor Pro: $2.99 Unlock the premium Photo Editor experience!
  4. Unlock All Fonts: $3.99 Unlocks all fonts only, doesn't remove the watermark.
  5. The Big Stickers Bundle: $1.99 The Big Stickers Bundle
  6. Photo Editor Pro Annual: $19.99 Photo Editor Pro Annual
  7. All Sticker Packs: $4.99 Unlock all sticker packs and remove the watermark
  8. Remove Ads: $9.99 Enjoy Photo Editor, Without Ads
  9. All Overlays: $4.99 Unlock all overlay packs and remove the watermark
  10. All Collages: $3.99 Unlock all collages.