fix problems on HomeStreet [iphone]

—— Run into issues on HomeStreet ? Get help pending when official support gets back to you!

HomeStreet Mobile Business

Info:

company: HomeStreet Bank

: http://www.homestreet.com

Chat with our AI-based HomeStreet Support

🛠️ Common HomeStreet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HomeStreet is clunky

Fix: Try clearing the app's cache and data. Go to your iPhone Settings > General > iPhone Storage > HomeStreet Mobile Business > Offload App. Thi... ⇲

missing key functionality

Fix: Review the app's user guide or help section to ensure you are utilizing all available features. Sometimes, functionality is present but not... ⇲

Security issue

fails to use face recognition

Fix: Ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode > Other Apps and toggle on HomeStreet Mobile Business. OR... ⇲

fails to log in

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is not on and that you are entering the correct company ID and passw... ⇲

requires passcode reset via browser

Fix: If you need to reset your passcode, do so through the app if possible. If not, follow the browser instructions carefully to reset it. OR... ⇲

no fingerprint login

Fix: Check if the app has an option to enable Touch ID. Go to Settings > Touch ID & Passcode > Other Apps and toggle on HomeStreet Mobile Busines... ⇲

unknown errors prevent login

Fix: Try logging in from a different network (Wi-Fi vs. cellular) to rule out connectivity issues. OR Clear the app's cache and data as mentio... ⇲

requires company ID for login

Fix: Ensure you have your company ID readily available and stored securely for easy access during login. OR If you frequently forget your comp... ⇲

Uploads issue

check deposit pictures fail to upload

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR Check the imag... ⇲

Slow issue

routine actions are time-consuming

Fix: Create a checklist of your routine actions to streamline the process. This can help you remember steps and reduce time spent on repetitive t... ⇲

UI issue

repetitive instructions for check deposits

Fix: Familiarize yourself with the check deposit process to reduce the need for instructions. Consider writing down the steps for quick reference... ⇲

no auto alignment for check deposits

Fix: Manually align the check within the camera frame as best as possible. Ensure good lighting and a flat surface to improve image capture. OR... ⇲

Compatibility issue

no integration with password managers

Fix: Manually enter your credentials into the app and consider using a secure notes feature in your password manager to store them. OR Look fo... ⇲

Features issue

no Zelle option in Business Banking

Fix: Check if there are alternative payment options available within the app that can serve a similar purpose. OR Consider using Zelle through... ⇲

HomeStreet lacks modern features

Fix: Check for app updates regularly, as developers may add modern features over time. OR Explore alternative apps that may offer the features... ⇲

Crashes issue

HomeStreet crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. OR Restart your iPhone to clear any tem... ⇲

Notifications issue

no pending deposit notifications

Fix: Check the app settings to see if notifications are enabled. Go to Settings > Notifications > HomeStreet Mobile Business and ensure notificat... ⇲

Bugs issue