fix problems on Pinkberry [iphone]

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—— Run into issues on Pinkberry? Get help pending when official support gets back to you!

Pinkberry
Info:
company: Kahala Management, L.L.C.
: https://www.pinkberry.com/contact/
: www.pinkberry.com
Chat with our AI-based Pinkberry Support
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Account issue

Cannot change password

Fix: Navigate to the account settings or profile section of the app. Look for an option labeled 'Change Password' or 'Security Settings'. If unav... ⇲
 
Updates issue

Pinkberry lacks updated features

Fix: Check the App Store for any available updates for the Pinkberry app. Keeping the app updated can provide new features and improvements. OR... ⇲
 
Features issue

Cannot add printed card

Fix: Look for an option in the app to add a loyalty card manually. If this feature is not available, consider using the app to scan the printed c... ⇲

Inconsistent flavor availability

Fix: Check the app regularly for updates on flavor availability, as this may change frequently based on location and season. OR Consider calli... ⇲

Missing location hours

Fix: Visit the official Pinkberry website or use a map service to find the hours of operation for your nearest location if the app does not provi... ⇲

Limited functionality compared to competitors

Fix: Identify the specific features you find lacking and look for alternative apps that offer those functionalities while still allowing you to e... ⇲
 
Bugs issue

Barcode scanning issues

Fix: Ensure that the camera lens is clean and unobstructed. Try scanning in a well-lit area to improve recognition. OR If scanning fails, manu... ⇲
 
UI issue

Difficult to navigate coupons

Fix: Familiarize yourself with the coupon section of the app. Take screenshots of your coupons for easy access when you visit the store. OR If... ⇲
 
Syncing issue

Pinkberry does not sync with Apple Wallet

Fix: Check if there is an option in the app settings to link or sync with Apple Wallet. If not, you may need to manually keep track of your rewar... ⇲
 
Crashes issue

Pinkberry crashes or freezes

Fix: Try closing the app completely and restarting it. If the problem persists, restart your iPhone to clear any temporary glitches. OR If the... ⇲
 
Support issue

Lack of customer service support through app

Fix: Look for a help or FAQ section within the app that may provide answers to common questions. OR If you need assistance, consider reaching... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
5.4%

Neutral
1.4%

~ from our NLP analysis of 881 combined software ratings.

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 Private Data Pinkberry collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Diagnostics