fix problems on Locative [iphone]

—— Run into issues on Locative? Get help pending when official support gets back to you!

Locative: Geofence and Beacon

Info:

company: Bearologics GmbH

: https://locative.app

: locative.app

Chat with our AI-based Locative Support

🛠️ Common Locative Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Locative freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Locative app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Locative, and select 'Offload App'. This will free up space w... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any... ⇲

Downloads issue

limited offline functionality

Fix: 1. Before going offline, open the app and allow it to load any necessary data. This may include maps or saved locations. 2. Check the app se... ⇲

Support issue

poor customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions. This can often provide quick answers without needing to contact supp... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Locative and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app that ma... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Check for any updat... ⇲

Battery issue

high battery consumption

Fix: 1. Go to Settings > Battery and check which apps are consuming the most battery. If Locative is high on the list, consider limiting its use... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is not compatible,... ⇲