fix problems on DogHero [iphone]

—— Run into issues on DogHero? Get help pending when official support gets back to you!

DogHero - Pet Services

Info:

company: DogHero

: https://suporte.doghero.com.br

: doghero.com.br

Chat with our AI-based DogHero Support

🛠️ Common DogHero Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited language options

Fix: Check if the app has a language setting in the profile or settings menu. If available, switch to your preferred language. If not, consider u... ⇲

Slow app performance

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > DogHero. Tap 'Offload App' to remove the app without l... ⇲

Bugs issue

Bugs in chat feature

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-clicking the home button) and then reopen... ⇲

Settings issue

Frequent language switching

Fix: Check your device's language settings by going to Settings > General > Language & Region. Ensure that your preferred language is set as the... ⇲

Payments issue

Payment issues

Fix: Verify your payment method by going to Settings > [your name] > Payment & Shipping. Ensure that your payment information is up to date and t... ⇲

Support issue

Lack of communication regarding caregiver approval

Fix: Check the app for any notifications or messages regarding caregiver approval. Sometimes updates are sent through the app rather than via ema... ⇲

Inability to contact support effectively

Fix: Look for a help or support section within the app. Many apps have FAQs or troubleshooting guides that can assist you without needing to cont... ⇲

Registration issue

Long personal information submission process

Fix: Prepare your information in advance. Create a checklist of the required information and fill it out in a notes app before entering it into D... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.4%

Bad experience

13.9%

Neutral

3.7%

~ from our NLP analysis of 108 combined software ratings.

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Private Data DogHero collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info