fix problems on EBird [iphone]

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eBird
Info:
company: Cornell University
: http://help.ebird.org/
: help.ebird.org
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Bugs issue

Cannot add checklist after returning home

Fix: 1. Ensure that your location services are enabled for eBird by going to Settings > Privacy > Location Services and selecting eBird. Set it t... ⇲

Tracking function stops when app is reopened

Fix: 1. Ensure that you have allowed eBird to run in the background by going to Settings > eBird and enabling Background App Refresh. 2. Check y... ⇲

Cannot log sightings without starting a checklist

Fix: 1. Familiarize yourself with the checklist feature and how to quickly start one. 2. If you want to log sightings without a checklist, consi... ⇲

Inconsistent performance when clicking on hotspots

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues that may affect performance. OR... ⇲
 
Slow issue

Bird pack downloads are slow

Fix: 1. Check your internet connection. A stable Wi-Fi connection is recommended for downloading bird packs. 2. Try pausing and resuming the dow... ⇲

Data entry is slow and cumbersome

Fix: 1. Familiarize yourself with the app's shortcuts and features to speed up data entry. 2. Use voice-to-text features on your iPhone to input... ⇲
 
Updates issue

No option to update all bird packs at once

Fix: 1. Manually check for updates for each bird pack by going to the settings within the app. 2. Keep a list of which packs need updating to st... ⇲
 
UI issue

Cannot select previous locations for past lists

Fix: 1. Use the search feature in the app to find previous locations by entering the name of the location. 2. Check if the app has a history or... ⇲

Long press on map does not center search area

Fix: 1. Try tapping the map instead of long-pressing to see if it centers the search area. 2. Check if there are any settings related to map int... ⇲
 
Permissions issue

Geolocation required to submit lists

Fix: 1. Ensure that location services are enabled for eBird by going to Settings > Privacy > Location Services. Set it to 'While Using the App'.... ⇲
 
Loading issue

Error loading explore feature

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app to see if the error resolves itself after a fresh start. OR... ⇲
 
Search issue

Inability to search for species by characteristics

Fix: 1. Use the app's existing search filters to narrow down species by habitat or region. 2. Refer to external resources or field guides for mo... ⇲

Search interface sometimes stops working

Fix: 1. Restart the app to refresh the search interface. 2. Clear the app's cache by going to Settings > eBird > Offload App, then reinstall the... ⇲
 
Syncing issue

eBird does not show all submitted checklists across devices

Fix: 1. Ensure you are logged into the same account on all devices. 2. Check your internet connection to ensure that all data is syncing properl... ⇲
 
Uploads issue

Cannot add photos to species list in-app

Fix: 1. Check if the app has an option to add photos in the settings or checklist section. 2. If not available, consider using a different app f... ⇲
 
Gameplay issue

eBird forces timed counts for single sightings

Fix: 1. Check the app settings to see if there is an option to disable timed counts. 2. If this feature cannot be disabled, consider using a man... ⇲
 
Customization issue

Font size cannot be changed

Fix: 1. Check your iPhone's accessibility settings by going to Settings > Accessibility > Display & Text Size. Adjust the text size settings ther... ⇲

eBird lacks a field guide for bird identification

Fix: 1. Download a separate bird identification app that includes a field guide. 2. Use online resources or field guides available in bookstores... ⇲
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 what users are saying
Good experience
66.4%

Bad experience
23.5%

Neutral
10.1%

~ from our NLP analysis of 533 combined software ratings.

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 Private Data eBird collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics